Clinical Manager, 2E RCC UHN

Job summary

The Clinical Manager is responsible for planning and managing resources for a rehabilitation patient population while overseeing the quality of care provided by an interprofessional team. They are also accountable for patient flow, risk mitigation, and achieving performance targets related to patient experience and financial stewardship.

Job details

Requisition Number: 9170 Position: Clinical Manager, 2E UHN RCC Status: Permanent Full-Time Number of Vacancies: 1 Department: Rehabilitative & CCC Role Level: MG 14 $121,600.00 - $182,300.00 (salary band placement commensurate with experience) Site: Reactivation Care Centre (UHN RCC) Posted: Thursday November 5, 2026 - Thursday November 19, 2026 Deadline: Thursday November 19, 2026 @ 11:59pm EST Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities. Job Description Reporting directly to the Director, Rehabilitative & CCC with accountability to the Program Chief & Medical Director, the Clinical Manager, is an integral member of the Program’s leadership team. This role has responsibility for a team at our UHN RCC site located in West Toronto. The UHN RCC site offers high intensity and low intensity rehab for general and post stroke patients. The successful candidate will excel in operational effectiveness; is committed to patient-centred design; and has a passion for leading workplace transformation within an interprofessional setting. We are seeking a dynamic leader who has a demonstrated history of achieving results; leading complex change and who can think critically and strategically in a fast-paced environment. Further, the successful candidate consistently demonstrates our values of compassion, excellence and courage when leading the delivery of an exceptional patient experience. Responsibilities * Plan, coordinate and effectively manage resources within a Rehab patient population (e.g. financial, human, physical space, equipment and materials) in alignment with the Hospital’s strategic plan. * Oversee the quality of rehab care delivered by the interprofessional team in collaboration with the other leaders in the Program, and partners in Quality and Risk, Professional Practice and Human Resources. * Accountable for patient flow and the effective management of patient transitions within and beyond the hospital. * Recognize, assess and mitigate risks related to patient care and provider safety. * Implement and monitor recommendations associated with patient safety incidents. * Review, analyze and apply program performance data to support decision-making and continuous quality improvement. * Responsible for overall target of achieving results related to improving patient experience, improving measurable quality outcomes, financial stewardship and provider/staff joy in work. * Manage all aspects of employee relations including human resource planning; recruitment, performance management; coaching/mentoring and professional development. * Manage unit specific aspects of patient relations including managing complaints, liaising with patient relations, communicating with patients and their families. * Actively lead components of and support the overall execution of the Program work plan. Qualifications * Regulated Health Professional in Ontario; Baccalaureate degree required; Master’s degree preferred (e.g. Health Administration, Leadership, Quality). * Minimum five years of formal leadership experience in clinical operations, preferably in hospital rehab setting. * Excellent performance and attendance record required. * Excellent oral, written and non-verbal communication skills. * Ability to navigate ambiguity in a complex and fast-paced environment. * Proven success in managing change and transforming workplace culture. * Proven ability to manage multiple, competing priorities in fast paced healthcare setting. * Demonstrated skills in financial management. * Experience in building and sustaining a culture of continuous improvement. Notes to applicants: Internal employees who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply. We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 [http://www.e-laws.gov.on.ca/html/source/regs/english/2011/elaws_src_regs_r11191_e.htm] and the Ontario Human Rights Code. Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Effective September 7, 2021 all staff, professional staff, volunteers and learners at THP will be required to provide proof of full vaccination with a COVID-19 vaccine, with the exception of those who have an approved medical exemption or accommodation. Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.

What you’ll do

The Clinical Manager is responsible for planning and managing resources for a rehabilitation patient population while overseeing the quality of care provided by an interprofessional team. They are also accountable for patient flow, risk mitigation, and achieving performance targets related to patient experience and financial stewardship.

Requirements

Candidates must be a Regulated Health Professional in Ontario with a minimum of five years of formal leadership experience in clinical operations, preferably in a hospital rehabilitation setting. A Baccalaureate degree is required, while a Master’s degree in a relevant field is preferred.

Listed skills

• Clinical Operations · Preferred
• Leadership · Preferred
• Change Management · Preferred
• Quality Improvement · Preferred
• Interprofessional Collaboration · Preferred
• Communication Skills · Preferred
• Critical Thinking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical operations
• Leadership
• Financial management
• Change management
• Quality improvement
• Patient flow management
• Interprofessional collaboration
• Risk mitigation
• Performance management
• Strategic planning
• Human resource planning
• Patient relations
• Communication skills
• Critical thinking
• Operational effectiveness
• Change Management
• Mentorship
• Performance Management
• Management
• Operations
• English Language
• Rehabilitation
• Decision Making
• Continuous Improvement Process
• French Language
• Courage
• Coaching
• Accountability
• Strategic Planning
• Critical Thinking
• Compassion
• Employee Relations
• Financial Management
• HyperText Markup Language (HTML)
• Teaching
• Continuous Quality Improvement (CQI)
• Patient Communication
• Patient Safety
• Non-Verbal Communication
• Patient Flow
• Strategic Roadmaps
• Radiology Certified Coder
• Human Resource Planning

Job areas

• Healthcare
• Management & Leadership
• Administrative
• Clinical Manager
• Clinical Supervisor / Manager
• Health Service Managers
• Medical and Health Services Managers

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