Discharge Planner - (Full Time) Emergency Department

Job summary

The Discharge Planner facilitates timely patient transitions by coordinating discharge plans and addressing barriers to care within an interdisciplinary team. They perform psychosocial assessments and provide clinical support to ensure patients are in the right place receiving the appropriate care.

Job details

NON UNION Requisition Number: 8942 Position: Discharge Planner - Emergency Status: Permanent Full Time Number of Vacancies: 1 Department: Discharge Planning | Emergency Role Level: Allied Health (AH10.6-$47.05-$60.98) Site: Credit Valley Hospital, RCC, THP-UHN RCC. Work Model: On-Site Hours: 700-1900 rotating schedule (Mon, Tues, Fri, Sat, Sun/Wed Thurs), including holidays Posting Date: October 27th, 2026 Posting Deadline: November 3rd, 2026 Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 [https://strategy.thp.ca/], we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities. Job Description: Under the leadership of the Manager, Discharge Planning, the Social Worker/Discharge Planner will work within a fast paced environment as a collaborative team member of an interdisciplinary team. The primary goal of Discharge Planning services is to support and enable patients and families to make timely transitions through the hospital system. The Social Worker does all of this in an effort with the goal of providing an exceptional patient and family experience. The Social Worker/Discharge Planner understands the Flow and Capacity challenges of a hospital system and works to achieve that the patients are in the right place, at the right time, receiving the right care. In addition to being one of the key points of contact for discharge planning to formulate, facilitate and coordinate discharge plans focused on the needs and goals of the patient and their family system they will also be responsible for: * Employing critical thinking and creative problem solving to facilitate all discharge planning, including complex discharge planning situations; * Providing in-depth discharged focused assessments, collaboratively creating the discharge plan with the team, the patient and their family and providing support, education and guidance through the implementation of the discharge plan; * Facilitating a timely transition to the community; identifying safety gaps/challenges and addressing all barriers using most appropriate resources in partnership with internal and external partners; * Assessing risk and need for psychosocial intervention; * Providing psychosocial assessments to identify the need for and subsequent provision of clinical social work services and/or referral to Social Work. Qualifications: * Bachelors degree in a Health Discipline is required; Masters of Social Work (MSW) preferred * Current registration and membership with Regulated College; * 2-5 years clinical experience in an acute care hospital setting; * Experience in discharge planning is essential; * Demonstrated ability to conduct psychosocial assessments and counselling and/or demonstrated ability to assess risk and need for referral to Social Work for psychosocial assessment and intervention; * Demonstrated excellence in interview skills and ability; * Current knowledge of community resources and initiative to proactively search for new resources; * Experience with legislation that governs Public Hospitals (Public Hospitals Act, Substitute Decisions Act, Consent to Treatment Act, etc.); * Extensive knowledge on how to effectively serve an increasingly aging and diverse population with complex medical, functional, cognitive and psychosocial needs; * Comprehensive knowledge of the impact of social determinants of health on discharge planning, hospital LOS, Patient Flow and hospital system capacity; * Expert communication, collaboration, organizational and problem solving skills; * Ability to work independently as well as with an interdisciplinary team; * Demonstrated ability to set priorities; * Skilled working with a broad range of client groups and their significant supports. To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca [http://www.trilliumhealthpartners.ca/] Candidates are selected on the basis of their skill, ability, experience and qualifications. Where these factors are relatively equal seniority shall govern providing the successful applicant. Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply. Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. Trillium Health Partners is identified under the French Language Services Act. Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review. We thank all those who apply but only those selected for further consideration will be contacted. Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 [https://strategy.thp.ca/], we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

What you’ll do

The Discharge Planner facilitates timely patient transitions by coordinating discharge plans and addressing barriers to care within an interdisciplinary team. They perform psychosocial assessments and provide clinical support to ensure patients are in the right place receiving the appropriate care.

Requirements

Candidates must hold a Bachelor's degree in a health discipline, with a Master of Social Work preferred, and maintain current registration with a regulated college. Applicants should have 2-5 years of clinical experience in an acute care hospital setting and possess extensive knowledge of community resources and relevant healthcare legislation.

Listed skills

• Time management · Preferred
• crisis intervention · Preferred
• Problem solving · Preferred
• interdisciplinary collaboration · Preferred
• case management · Preferred
• Documentation · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Discharge planning
• Social work
• Psychosocial assessment
• Critical thinking
• Problem solving
• Interdisciplinary collaboration
• Patient flow management
• Crisis intervention
• Case management
• Communication
• Time management
• Knowledge of community resources
• Clinical assessment
• Patient advocacy
• Documentation
• Conflict resolution
• Operations
• Problem Solving
• Leadership
• French Language
• Courage
• Research
• Critical Thinking
• Compassion
• Legislation
• Clinical Experience
• Social Work
• Teaching
• Social Determinants Of Health
• Disabilities
• Patient Flow
• Creative Problem Solving
• Psychosocial Assessments
• Strategic Roadmaps
• Discharge Planning
• Radiology Certified Coder
• Clinical Social Work

Job areas

• Healthcare
• Social Services
• Emergency Department Manager
• Care Coordinator
• Social Work Associate Professionals
• Medical and Health Services Managers

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