OFFICE ADMINISTRATOR

Location: Ottawa, OntarioType: In the OfficeTroy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 and 2026 winner of the Canada's Best Managed Companies program!Our Ottawa, ON team is looking for an enthusiastic Office Administrator to join their branch! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company.Responsibilities: Provide administrative support to our branch Complete data management processes; filing and uploading documentation into ERP system Assisting with reports and quotes including distribution and uploading Customer service duties, including reception duties on a back-up basis Customer communication/service, invoicing, and shipping/receiving support Other administrative tasks as required Qualifications: Post-Secondary Education in Business Administration or related field; or 3 years' working experience Ability to multi-task and be a versatile team member Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook) Experience in ERP Systems and advanced computer ability an asset Industry experience in Fire and Life Safety an asset Strong organizational skills are required We are looking for someone with positive interpersonal skills and an ability to work well in a team environment, as well as independently This posting is for a current vacancy. Our hiring team is actively recruiting for this role and will look to onboard following the selection of the successful candidate.Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.**Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

The role provides administrative support to the branch, including data management, filing, and uploading documentation into the ERP system. Additional duties include customer service, invoicing, shipping/receiving support, and assisting with reports and quotes.

Candidates should have post-secondary education in Business Administration or 3 years of relevant working experience. Proficiency in Microsoft Office is required, while experience with ERP systems and the Fire and Life Safety industry is considered an asset.

• Comprehensive Benefits Program

• Customer servicePreferred
• OrganizationPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Data Management
• ERP Systems
• Customer Service
• Invoicing
• Shipping and Receiving
• Microsoft Office
• Multi-tasking
• Organization
• Interpersonal Communication

• Administrative
• Customer Service & Support
• Construction
• Security & Safety

Minimum education

College diploma

Minimum experience

2+ years

Apply by

Sep 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level