Dental Laboratory Sales & Account Manager

Job summary

Generate new dental clinic business through prospecting, presentations, visits, and referrals, while promoting dental laboratory products and services. Grow existing accounts, coordinate with laboratory teams to support clients, maintain sales records, and meet targets for new accounts, revenue, and retention.

Job details

Company: TruSmile Dental Lab Inc. Location: Mississauga, Ontario Job Type: Full-time, permanent Compensation: Base salary plus commission, based on experience and demonstrated sales results Work Model: In person initially, with the potential to transition to a hybrid arrangement based on performance About the Opportunity TruSmile Dental Lab is expanding its production capacity and growing its network of dental clinic clients throughout Ontario and across Canada. We are hiring an experienced Dental Laboratory Sales & Account Representative to generate new business, strengthen client relationships, and increase sales. Direct dental laboratory sales experience is mandatory. Applicants must have at least 3 years of relevant experience, with 5 or more years preferred, specifically promoting and selling dental laboratory products and services to dental clinics. Key Responsibilities Identify, approach, and secure new dental clinic accounts through prospecting, calls, clinic visits, presentations, and referrals. Promote our range of laboratory products and services, including crowns, bridges, veneers, dentures, orthodontic appliances, and implant restorations. Build relationships with dentists, clinic owners, practice managers, and dental groups. Manage and grow existing accounts by understanding clinic needs and identifying opportunities to increase case volume. Present product options, pricing, turnaround times, and digital workflows accurately and professionally. Coordinate with laboratory teams to support client onboarding, communicate expectations, and resolve service concerns. Maintain accurate records of prospects, client interactions, sales opportunities, and follow-up activities. Meet agreed targets for new accounts, revenue growth, and client retention. Report on sales results, pipeline progress, client feedback, and market opportunities. Required Qualifications A minimum of 3 years of direct dental laboratory sales experience; 5 or more years preferred. Demonstrated experience selling dental laboratory products and services, including fixed, removable, implant, and orthodontic restorations or appliances. A proven record of winning new accounts, achieving sales targets, and growing revenue. A sales achievement portfolio or documented examples of results, such as revenue growth, target attainment, account acquisition, and client retention. Strong knowledge of dental terminology, laboratory products, and clinic-to-lab workflows. Strong communication, presentation, negotiation, and relationship management skills. The ability to prospect independently, manage a sales pipeline, and follow through consistently. A valid driver’s license and the ability to travel to dental clinics for business development and account visits. Availability to work from our Mississauga office and conduct in-person client meetings. What We Offer Base salary plus a performance-based commission structure. Compensation discussed according to relevant experience, product knowledge, and demonstrated sales performance. An opportunity to grow an account portfolio backed by expanding laboratory production capacity. A full-time, permanent position with a growing dental laboratory serving clients across Canada. The potential for a hybrid work arrangement after demonstrating sustained success in expanding our client network and increasing sales, subject to business needs and management approval. How to Apply Please submit the résumé of dental laboratory sales experience, including the products you have sold and measurable sales achievements. Provide a sales portfolio or anonymized examples of your results without disclosing confidential client information. Direct dental laboratory sales experience is a mandatory requirement for consideration. This posting is for an existing vacancy created by business growth. Benefits: Dental care Disability insurance Extended health care Flexible schedule Life insurance On-site parking Paid time off Vision care Experience: Dental Laboratory Sales: 3 years (required) Work Location: In person

What you’ll do

Generate new dental clinic business through prospecting, presentations, visits, and referrals, while promoting dental laboratory products and services. Grow existing accounts, coordinate with laboratory teams to support clients, maintain sales records, and meet targets for new accounts, revenue, and retention.

Requirements

Applicants must have at least 3 years of direct dental laboratory sales experience, with 5 or more years preferred, and a proven record of acquiring accounts and achieving sales results. They must know dental products, terminology, and clinic-to-lab workflows, provide documented sales achievements, hold a valid driver’s license, and be available for in-person work and clinic travel.

Benefits

• Dental Care
• Disability Insurance
• Extended Health Care
• Flexible Schedule
• Life Insurance
• On-Site Parking
• Paid Time Off
• Vision Care

Listed skills

• Sales Reporting · Preferred
• Client Onboarding · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Client Relationship Management · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental Laboratory Sales
• Business Development
• Prospecting
• Account Management
• Client Relationship Management
• Sales Pipeline Management
• Negotiation
• Presentation Skills
• Revenue Growth
• Client Retention
• Dental Terminology
• Dental Laboratory Products
• Clinic-to-Lab Workflows
• Sales Reporting
• Client Onboarding
• Problem Resolution

Job areas

• Sales
• Healthcare
• Management & Leadership
• Customer Service & Support