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TTEC

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TTEC specializes in enhancing customer experiences through innovative solutions that integrate human expertise and AI, serving top brands globally for over 40 years.

Austin, Texas

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Outsourcing and Offshoring Consulting
5,001+ people

About

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.

Open positions

Bilingual Customer Service Representative – Spanish-English - Automotive Support - Remote Canada

Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada

You will assist vehicle owners and dealerships by providing support across multiple channels regarding vehicle features, warranty, and maintenance. You are also responsible for documenting customer interactions and troubleshooting connected vehicle services.

Customer Service Representative – Automotive Support - Remote Canada

Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada

You will assist vehicle owners and dealerships by providing support across phone, chat, and email regarding vehicle features, warranty, and maintenance. You are also responsible for troubleshooting connected services and accurately documenting all customer interactions in management systems.

Bilingual Customer Service Representative – Luxury Retail - French-English – Remote Canada

Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada

Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. This includes offering product and fragrance recommendations and maintaining detailed customer records in a CRM.

Customer Service Representative – Luxury Retail - English – Remote Canada

Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada

Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. Deliver expert product recommendations and maintain detailed customer records using CRM tools.