TTEC specializes in enhancing customer experiences through innovative solutions that integrate human expertise and AI, serving top brands globally for over 40 years.
Austin, Texas
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
Remote · Canada
You will define and lead the enterprise employee communications strategy, narrative, and governance model to align global business priorities with culture. You will also advise senior leadership on communication risks and messaging while managing a global team to ensure consistent and measurable delivery.
Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada
You will assist vehicle owners and dealerships by providing support across multiple communication channels regarding vehicle features, warranty, and maintenance. You are also responsible for documenting customer interactions accurately and troubleshooting connected vehicle services.
Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada
You will assist vehicle owners and dealerships by providing support across phone, chat, and email regarding vehicle features, warranty, and maintenance. You are also responsible for troubleshooting connected services and accurately documenting all customer interactions in management systems.
Hybrid · Montréal
Deliver white glove customer support across multiple channels while providing expert product and fragrance recommendations. Maintain accurate records of interactions in the CRM and identify opportunities to enhance the customer journey.
Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada
Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. This includes offering product and fragrance recommendations and maintaining detailed customer records in a CRM.
Hybrid · Montréal
Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. This includes offering expert product recommendations and maintaining detailed customer records using CRM tools.
Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada
Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. Deliver expert product recommendations and maintain detailed customer records using CRM tools.
Remote · Canada
Manage incoming customer communications to schedule and plan preventive maintenance for healthcare equipment. Provide mentorship to junior team members and resolve customer issues through research and effective communication.
