Field Service Representative

Job summary

Perform and oversee field testing, commissioning, troubleshooting, switching, and maintenance of electrical distribution systems and equipment at client facilities. Manage projects, prepare technical reports, respond to emergencies, mentor junior staff, and maintain client relationships and assigned assets.

Job details

Field Service Representative Position Overview Our client is seeking a Field Service Representative responsible for managing and executing field service projects across diverse facilities, including oil and gas sites, mining operations, industrial plants, and commercial properties. This role requires strong technical expertise, independent project management, and leadership of junior field personnel. Key Responsibilities Perform advanced field service work, including complex testing and interpretation of results. Test microprocessor protective relays (e.g., Schweitzer, GE Multilin). Conduct Doble testing of electrical equipment (transformers, breakers, CT/PTs, etc.). Execute electrical switching procedures and isolation of complex electrical systems. Independently coordinate routine and moderately complex projects. Troubleshoot electrical circuits and support emergency situations. Participate in 24-hour emergency response rotation. Prepare detailed technical reports for client facilities. Mentor and provide technical training to junior field staff. Complete timesheets, expenses, and other required documentation. Maintain test equipment, tools, vehicles, and other assigned assets. Requisition project materials and manage installation/commissioning activities. Oversee field service projects from initiation to completion. Develop and manage client relationships. Qualifications Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, or Journeyman Electrician/Power System Electrician certification. 5–10+ years of field service experience, including leadership or project management. Expertise in commissioning new electrical distribution systems and maintaining existing ones. Strong technical skills in protection relay programming/testing, Doble SFRA, and oil sample analysis. Experience with SEL, GE, and Basler relays an asset. Familiarity with retrofits, modernization, and equipment upgrades. Proficiency with Omicron and Manta test sets an asset. Valid driver’s license with a clean driving record. Excellent written and verbal communication skills. Strong analytical and reporting abilities. Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines. Critical thinking and sound decision-making. Flexibility to work shifts, weekends, holidays, or overtime as required. Willingness to travel as needed.

What you’ll do

Perform and oversee field testing, commissioning, troubleshooting, switching, and maintenance of electrical distribution systems and equipment at client facilities. Manage projects, prepare technical reports, respond to emergencies, mentor junior staff, and maintain client relationships and assigned assets.

Requirements

Requires a bachelor’s degree in Electrical Engineering or Electrical Engineering Technology, or a Journeyman Electrician/Power System Electrician certification, along with 5–10+ years of field service experience. Candidates should have expertise in relay testing, Doble SFRA, oil sample analysis, and electrical commissioning, as well as strong project leadership, communication, reporting, and decision-making skills.

Listed skills

• Technical Reporting · Preferred
• Troubleshooting · Preferred
• Team Leadership · Preferred
• Project management · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Electrical Testing
• Protective Relay Testing
• Relay Programming
• Doble Testing
• SFRA Testing
• Oil Sample Analysis
• Electrical Commissioning
• Electrical Switching
• Troubleshooting
• Project Management
• Emergency Response
• Technical Reporting
• Team Leadership
• Client Relationship Management
• Equipment Maintenance
• Analytical Decision-Making

Job areas

• Engineering
• Energy
• Trades
• Management & Leadership

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