Bilingual Customer Service Representative
- Newmarket, ON
- On-site
- Posted Jun 5, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 3+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The representative will provide professional bilingual support to customers by processing orders, quotes, and returns while managing inquiries. They will also collaborate with internal departments to ensure efficient service and maintain accurate product information.
Job details
The representative will provide professional bilingual support to customers by processing orders, quotes, and returns while managing inquiries. They will also collaborate with internal departments to ensure efficient service and maintain accurate product information. Candidates must be fully bilingual in French and English with at least 3 years of experience in customer service or a related field. Proficiency in Microsoft Office and the ability to work in a fast-paced environment are essential.
What you’ll do
The representative will provide professional bilingual support to customers by processing orders, quotes, and returns while managing inquiries. They will also collaborate with internal departments to ensure efficient service and maintain accurate product information.
Requirements
Candidates must be fully bilingual in French and English with at least 3 years of experience in customer service or a related field. Proficiency in Microsoft Office and the ability to work in a fast-paced environment are essential.
Benefits
- Health insurance
- Dental insurance
- Health care spending account
- RSP matching
- Health and wellness reimbursement program
- Professional development opportunities
Listed skills
- Time management · Preferred
- Customer service · Preferred
- ERP systems · Preferred
- Problem solving · Preferred
- Microsoft Excel · Preferred
- Communication · Preferred
- Multitasking · Preferred
- Microsoft Office · Preferred
- Technical Support · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Bilingualism
- Customer service
- Order processing
- Inside sales
- Technical support
- ERP systems
- Microsoft Office
- Excel
- Problem-solving
- Communication
- Multitasking
- Time management
- Relationship management
- Technical research
- Parts knowledge
Job areas
- Customer Service & Support
- Sales
- Administrative
- Manufacturing