Tele - Sales Representative - Remote Canada

Job summary

The Tele Sales Representative will manage existing customer relationships to drive repeat business and actively prospect for new accounts. They are responsible for managing reorders, executing sales programs, and educating customers on product features to increase account penetration.

Job details

Tele Sales Representative Location:Remote Canada Reports to: Sales Manager Compensation: Competitive base salary + bonus structure Position Overview We are seeking a results-driven Tele Sales Representative to manage existing customer relationships while actively driving new business growth. This role is ideal for a highly organized sales professional who thrives on building long-term partnerships, managing reorders, and expanding product penetration within accounts. Key Responsibilities ● Account Management & Relationship Building Maintain regular contact with existing customers to drive repeat business, strengthen loyalty, and support long-term account growth. ● Order & Replenishment Management Proactively manage customer reorders to ensure optimal inventory levels and minimize out-of-stock situations. Support in new product listings with partner accounts. ● New Lead & Customer Acquisition Prospect and convert new accounts by targeting retailers already active within the category. ● Upselling & Product Education Educate customers on product features, benefits, and category trends to expand basket size and increase SKU penetration. ● Selling Promotions & Programs Execute promotional offers and sales programs to drive increased velocity, volume, and customer engagement. ● Customer Service & Issue Resolution Resolve order, pricing, and service-related issues quickly and professionally to protect relationships and retention. Ideal Candidate Profile ● 3–5 years of sales experience, preferably in inside sales, account management, or B2B sales ● Proven ability to manage multiple accounts and priorities in a fast-paced environment ● Highly organized with strong time management and follow-up skills ● Results-driven mindset with a track record of meeting or exceeding sales targets ● Strong communication and relationship-building skills ● Comfortable using CRM systems and sales tools ● Proficiency in English is a must and French considered an asset. Why Join Turning Point Brands Turning Point Brands Canada is a high-growth consumer products business operating at the intersection of brand building, distribution, eCommerce, and regulated markets. Backed by experienced leadership, we develop and grow a diverse portfolio of category-leading products, with a strong focus on cannabis accessories and adjacent consumer segments. Our work spans go-to-market strategy, national distribution, pricing, and digital commerce—always with an operator mindset and a long-term view. Working at TPB Canada offers a unique balance between stability and freedom. The organization is run with a builder mentality: ideas are encouraged, ownership is real, and people are trusted to take initiatives from concept through execution. Leadership is hands-on, direct, and intentionally low on politics. Autonomy is real, accountability is clear, and mistakes are treated as part of the process. Issues are addressed quickly, lessons are learned, and the team moves forward. For people who like moving quickly, improving how things work, and building something meaningful within a respectful, high-performance environment, TPB Canada offers the opportunity to do real work and grow fast.

What you’ll do

The Tele Sales Representative will manage existing customer relationships to drive repeat business and actively prospect for new accounts. They are responsible for managing reorders, executing sales programs, and educating customers on product features to increase account penetration.

Requirements

Candidates should have 3–5 years of experience in inside sales, account management, or B2B sales. Proficiency in English is required, and the role demands strong organizational, communication, and CRM system skills.

Listed skills

• Account Management · Preferred
• Relationship Building · Preferred
• Sales · Preferred
• Upselling · Preferred
• CRM Systems · Preferred
• Time management · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Relationship Building
• Sales
• Inside Sales
• B2B Sales
• Lead Generation
• Customer Acquisition
• Upselling
• Product Education
• CRM Systems
• Time Management
• Communication
• Order Management
• Inventory Management
• Sales Targets
• Optimal Inventory Levels
• Results-Driven Approach
• Go-to-Market Strategy
• Accountability
• Sales Prospecting
• Cannabis
• Business To Business
• Customer Relationship Management
• Management
• Customer Acquisition Management
• Customer Service
• Customer Engagement
• E-Commerce Management
• English Language
• French Language
• Selling Techniques
• Leadership
• New Product Development
• Sales Management
• Account Growth

Job areas

• Sales
• Customer Service & Support
• Retail
• Pre-Sales Representative
• Telesales Representative
• Contact Centre Salespersons
• Telemarketers

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