Sandrine Tuyishimire

Executive Assistant and Administrative Support Specialist with 3+ years of experience supporting executives and clients in remote, fast-moving environments. Proven ability to own domestic and international travel, build detailed itineraries, coordinate tradeshow logistics, manage calendars across time zones, and reconcile expenses. Proactive, discreet, and highly organized, with hands-on proficiency in Google Workspace, Microsoft Office, vendor coordination, digital file management, invoicing support, and light bookkeeping.

• Attention to detail
• Bilingual communication
• Bookkeeping
• Communication
• Data entry
• English
• French
• Google Workspace
• Logistics
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Organization
• Problem solving
• Shipping
• Teamwork
• Time management

1. Executive Assistant and Client Support Specialist

   Freelance

   Jan 2026 to Present

   Remote, Canada

   • Manage complex executive calendars across multiple time zones, reducing scheduling conflicts by 30% through proactive planning, prioritization, and follow-up. • Coordinate end-to-end domestic and international travel, including flights, hotels, ground transportation, visa requirements, and detailed day-by-day itineraries; improved travel efficiency by 20% through optimized routing and vendor coordination. • Monitor travel changes, delays, and cancellations and make real-time adjustments to protect executive availability and business commitments. • Support tradeshow and event logistics, including vendor communication, shipping of materials, scheduling, deadlines, and action-item tracking. • Track and reconcile travel and event expenses and receipts, improving reporting accuracy and document organization by 25%. • Prepare presentations, reports, correspondence, and meeting materials using Google Workspace and Microsoft Office. • Maintain digital files, contact lists, and internal documentation, reducing information retrieval time by 40%. • Provide professional bilingual communication support in English and French.

2. Brand Concierge Specialist

   YooToo Digital

   Jan 2023 to Jan 2025

   Remote, Canada

   • Coordinated client onboarding, scheduling, and account operations, improving onboarding efficiency by 15%. • Managed meeting schedules, follow-ups, and cross-team communication to keep deliverables and stakeholder commitments on track. • Updated internal documentation and digital records, increasing team access to accurate information by 30%. • Supported reporting, workflow organization, vendor communication, and administrative tasks in a deadline-driven remote environment.

3. Customer Service and Technical Support Specialist

   Kairos Real Estate Acquisition

   Jan 2021 to Jan 2022

   Canada

   • Managed scheduling, reports, documentation, and administrative support for digital operations. • Maintained structured case files and improved workflow consistency by 15% through accurate documentation. • Coordinated communication among customers, technical teams, and leadership to resolve issues efficiently. • Supported invoicing, financial documentation, and basic bookkeeping; reduced repeat inquiries by 20% through clearer guidance and records.

1. National University of Rwanda

   Bachelor of Science, Information and Technology