Assistant Moving Center Manager

Location: 11120 154th St, Edmonton, Alberta T5M3M9 Canada Position Summary: The Assistant Manager supports the General Manager in leading daily operations while ensuring exceptional customer service, operational excellence, and business growth. This role requires a committed leader who takes ownership of results, develops team members, and approaches the business with an entrepreneurial mindset. Position Details: Hours: Full-Time; 40-44hrs a week (Willing to work extra time) Wage: To be determined Benefits: Start 90 days after "full-time" status Shifts: Shifts will vary to suit the business needs. Interview Dates: August 17, 2026 - August 24, 2026 Target Hire Date: September 1, 2026 Your first month will be as a Customer Service Rep (CSR), then promotion to Assistant Manager Key Responsibilities: Lead by example through professionalism, accountability, and integrity. Coach, motivate, and support team members to achieve operational goals. Ensure excellent customer service and resolve customer concerns promptly. Assist with daily operations, including equipment, storage, retail sales, cash handling, and facility appearance. Maintain compliance with company policies and safety standards. Identify opportunities to improve efficiency, increase sales, and grow the business. Support the General Manager and confidently oversee store operations in their absence. Make moment-to-moment decisions to allocate time and resources appropriately for projects Manage and assign your team members to ensure that customers receive an excellent first impression and the highest quality of care. Miscellaneous duties such as installing hitches, brake controllers, etc. Participate in ongoing continuous U-Haul education through U-Haul University. U-Haul Offers: Paid holidays, vacation, and sick days, if eligible Career stability Gym Reimbursement Program, if eligible Opportunities for advancement Valuable on-the-job training Complete Benefit Plan, if eligible RRSP payroll deduction plan Deferred profit-sharing plan, if eligible You Matter Program (EAP) Mindset App Program Wellness Programs Discounts on Apple products, Dell computers, hotels, and more Minimum Requirements: High school diploma or equivalent Driver’s license and ability to maintain a clean driving record Leadership experience in any form Customer service experience Ability to work a variety of shifts Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g. working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion, such as, long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

The Assistant Manager supports the General Manager in overseeing daily store operations, including equipment management, retail sales, and facility maintenance. They are responsible for coaching team members, ensuring exceptional customer service, and driving business growth through effective leadership.

Candidates must possess a high school diploma or equivalent and a valid driver's license with a clean driving record. Previous leadership and customer service experience are required, along with the ability to perform physical tasks and work a flexible schedule.

• Paid holidays • Vacation • Sick days • Gym reimbursement program • Career stability • On-the-job training • Complete benefit plan • RRSP payroll deduction plan • Deferred profit-sharing plan • You matter program (EAP) • Mindset app program • Wellness programs • Discounts on apple products • Discounts on dell computers • Discounts on hotels

• Time managementPreferred
• Customer servicePreferred
• LeadershipPreferred
• Cash handlingPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Customer service
• Operational management
• Team coaching
• Conflict resolution
• Cash handling
• Retail sales
• Inventory management
• Equipment maintenance
• Accountability
• Professionalism
• Time management
• Decision making
• Safety compliance
• Business growth

• Management & Leadership
• Customer Service & Support
• Retail
• Logistics
• Trades

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week