Opens an external site
- Employment type
- Full-time
- Minimum education
- Professional degree
- Posting language
- English
Job summary
Advise customers on vehicle parts and accessories in person and over the phone while providing expert product recommendations. Manage customer relationships and handle order placement and follow-up tasks.
Job details
Company Description Be part of a community of authentic, proud and trusted people Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers. Send us your resume and join a people-centric company with a reputation of excellence. Job Description NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice! We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $20.20 and $22.05 per hour (depending on your qualifications). Take pride in wearing our uniform as you work in a dynamic and stimulating environment! In this key role, you will: Advise customers, in person and over the phone, on our vehicle parts and accessories Place orders and follow-up with customers as needed Provide product expertise and relevant parts recommendations as required Create and maintain customer relationships. Qualifications To join our team, you need: Excellent customer service and communication skills Ability to lift up to 50 lbs Diploma in automotive parts sales and/or automotive parts experience (asset). Additional Information To support our recruitment process, UAP may use artificial intelligence (AI) tools during the preliminary screening of applications. These tools assist our recruitment teams in reviewing candidate information; however, all hiring decisions are made by our hiring managers and recruitment professionals. UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable. Division: CCH_CAN_NAPA Reg/Temp: Regular Salary Grade: UAP - CC1 Dept ID: CC_CAN_0319 Region: CCH_CAN_NAPA_Ontario Compensation: CAD 20.2 - CAD 22.05 - hourly
What you’ll do
Advise customers on vehicle parts and accessories in person and over the phone while providing expert product recommendations. Manage customer relationships and handle order placement and follow-up tasks.
Requirements
Candidates should possess excellent customer service and communication skills and the ability to lift up to 50 lbs. A diploma in automotive parts sales or relevant automotive experience is considered an asset.
Benefits
- Corporate discounts
- Training and professional development
Listed skills
- Customer service · Preferred
- Communication Skills · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Communication skills
- Product expertise
- Parts recommendations
- Order placement
- Relationship management
- Automotive parts knowledge
- Communication
- Product Knowledge
- Sales
- Customer Service
- Lifting Ability
- Resourcefulness
- Employment Equity
- Vehicle Parts
Job areas
- Retail
- Customer Service & Support
- Trades
- Logistics
- Automotive Parts Specialist
- Parts Specialist
- Shop Sales Assistants
- Parts Salespersons
More jobs from UAP Inc.
Technician – Automated Warehouse Systems
- On-site
- Cambridge, ON
- Posted Nov 7, 2026
Shipper-Receiver
- On-site
- Peterborough, ON
- Posted Nov 6, 2026
Mechanic
- On-site
- Calgary, AB
- Posted Nov 6, 2026
Automotive Parts Specialist
- On-site
- Port Colborne, ON
- Posted Nov 6, 2026
