Sales and Service Coordinator

Job summary

Advise small-account clients on NAPA products and their operational needs, manage cylinder inventory, and coordinate with regional and corporate sales teams. Develop territory sales growth plans with store managers, follow up on returns and product or equipment issues, recommend pricing, assist with collections, and ensure accounts follow purchasing terms.

Job details

Company Description At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company where your sales expertise will accelerate growth and keep Canada moving. Job Description You will work in close collaboration with the Sales Manager. This is a permanent, full-time position based in Hawkesbury. The schedule is Monday to Friday, 8:00 am to 5:00 pm. We offer a competitive salary, an attractive benefits package, and company discounts. Furthermore, we provide ongoing training throughout your career to support and guide your professional development. Your responsibilities will include: Advising on and selling NAPA products to a client base of small accounts, addressing their operational needs. Collaborating with various regional and corporate sales teams. Managing cylinder inventory. Working with store managers to develop sales growth plans, aimed at expanding business with both existing and potential clients within your assigned territory. Ensuring rigorous follow-up with clients regarding returns, equipment issues, or product-related inquiries. Making pricing recommendations, assisting with collections, and ensuring that accounts adhere to their purchasing terms. Qualifications To join our team, you must, among other requirements: Have at least 2 years of experience in a similar role. Hold a Class G driver’s license (required to operate a Ford F-550). Possess excellent customer service and communication skills. Be able to lift up to 50 pounds. Demonstrate excellent communication skills in both French and English, both oral and written. In this role, you will be required to collaborate regularly with internal clients across Canada. Additional Information UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable. Division: CCH_CAN_NAPA Reg/Temp: Regular Salary Grade: UAP - U2A Dept ID: CC_CAN_0528 Region: CCH_CAN_NAPA_Quebec Compensation: CAD 46800 - CAD 58500 - yearly

What you’ll do

Advise small-account clients on NAPA products and their operational needs, manage cylinder inventory, and coordinate with regional and corporate sales teams. Develop territory sales growth plans with store managers, follow up on returns and product or equipment issues, recommend pricing, assist with collections, and ensure accounts follow purchasing terms.

Requirements

Applicants must have at least two years of experience in a similar role, a Class G driver’s license, and the ability to lift up to 50 pounds. Excellent customer service and communication skills are required, including written and spoken fluency in French and English.

Benefits

• Competitive Salary
• Benefits Package
• Company Discounts
• Ongoing Training

Listed skills

• Collections · Preferred
• French · Preferred
• Customer service · Preferred
• Account Management · Preferred
• Sales · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Client Relationship Management · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Communication
• Client Relationship Management
• Product Sales
• Inventory Management
• Sales Growth Planning
• Account Management
• Pricing Recommendations
• Collections
• Returns Management
• Equipment Issue Resolution
• French
• English
• Class G Driver’s License
• Physical Lifting
• Innovation
• Advising
• Valid Driver's License
• Sales Management
• Lifting Ability
• Purchasing
• Bilingual (French/English)
• Employment Equity
• Selling Techniques

Job areas

• Sales
• Customer Service & Support
• Retail
• Logistics
• Sales and Service Coordinator
• Sales Coordinator
• Clerical Support Workers Not Elsewhere Classified
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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