Customer Service Representative - Bilingual (French)

Cambridge, ON
On-site
Posted Oct 10, 2026
1 position

$35–$40 / hour

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

The representative will process customer orders, handle account inquiries, and provide product recommendations via phone, email, and chat. They are responsible for delivering legendary service while helping customers navigate the company's website and online ordering systems.

Job details

Customer Service Representative - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential! Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned call centre where exceptional training and tools set you up for long-term career success. Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM. Why Customer Service at Uline? Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support at our call centre. Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing call centre. Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus, but if you are eager to learn, we will train you! Bilingual (English / French) - fluent in both verbal and written forms. Benefits Company-paid extended health coverage and RRSP with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café, outdoor patio and first-class fitness center. Monthly employee-appreciation events. Opportunities for community involvement. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All positions are on-site. Uline is an Equal Opportunity Employer #LI-AS1 #LI-TOR001 (#IN-TORCS2) #ZR-TORCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

What you’ll do

Requirements

Candidates must possess a high school diploma or equivalent and be fluent in both English and French. Strong problem-solving, listening, and communication skills are required, with prior customer service experience considered an asset.