Casual Support Assistant

Job summary

The Casual Support Assistant provides public service library functions including circulation, reader's advisory, and reference services at various branch locations. They are also responsible for maintaining the collection, assisting patrons with technology, and keeping accurate daily statistics.

Job details

The Stormont, Dundas and Glengarry County Library is responsible for providing public library services throughout SD&G. Reporting to the District Supervisor, the Casual Support Assistant (CSA) provides public service library functions on an as needed basis in the SDG Library branches. Position Details: Salary: $24.43-$28.58 per hour Work Location: The successful candidate could be assigned to work in any of the SDG Library branch locations: District 1 (Chesterville, Crysler, Finch, South Mountain, Winchester) Schedule: Casual position with varying hours per week depending on scheduling and call-in requirements. CSAs may be called on short notice to cover for illness and/or scheduled in advance to support branch operations or events. Branch open hours vary and a typical shift is 3 to 5 hours in length, with exceptions. Branch hours are published on the SDG Library website: Locations | SDG Library | BiblioCommons. Key Duties/Responsibilities: Perform public service functions at designated locations on an as needed basis which includes circulation, reader’s advisory and reference services. Shelve material and ensure the collection is maintained in a neat and organized fashion. Assist patrons with accessing Library services, the use of Library computers, and troubleshooting basic technology problems. Participate in programs, attend workshops and courses which foster professional or technical development where applicable and approved. Follow all Health & Safety policies and procedures and report any non-compliance or any possible safety risks. Keep accurate daily statistics and perform related duties as assigned. Qualifications: Completed post-secondary education and/or combination of education and experience. Strong communication and organizational skills with attention to detail and accuracy. A valid class G driver's license is required. Library experience preferred. Ability to respond to any location within the call-in pool as required. Bilingualism (English/French) is considered an asset. Ability to provide a current satisfactory Vulnerable Sector Check. This posting is for an existing vacancy that we are actively looking to fill. Application Deadline: Applications will be reviewed beginning October 28, 2026; however, the posting will remain open until a successful candidate has been selected and the position is filled. Along with your resume, please provide a cover letter summarizing why you are interested in this position and why you would be a good candidate. We thank all applicants for their interest, however, only those selected for an interview will be contacted. Personal information received in this application will be used solely for employee selection purposes and will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act. We will accommodate the needs of applicants under the Human Rights Code during the hiring process.

What you’ll do

The Casual Support Assistant provides public service library functions including circulation, reader's advisory, and reference services at various branch locations. They are also responsible for maintaining the collection, assisting patrons with technology, and keeping accurate daily statistics.

Requirements

Candidates must have completed post-secondary education and possess a valid class G driver's license. Strong communication and organizational skills are required, with library experience and bilingualism in English and French considered assets.

Listed skills

• Attention to detail · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Public service
• Circulation
• Reader’s advisory
• Reference services
• Shelving
• Collection maintenance
• Computer assistance
• Technology troubleshooting
• Communication skills
• Organizational skills
• Attention to detail
• Data statistics
• Readers' Advisory
• Organizational Skills
• Valid Driver's License
• Communication
• English Language
• French Language
• Higher Education
• Library Services
• Operations
• Personnel Selection
• Statistics
• Technological Change
• Troubleshooting (Problem Solving)
• Scheduling
• Detail Oriented

Job areas

• Education
• Customer Service & Support
• Government & Public Sector
• Administrative
• Support Assistant
• Library Assistant / Technician
• Library Clerks
• Library Assistants, Clerical

More jobs from United Counties of Stormont, Dundas and Glengarry