Mechanic - Customer Equipment

Job summary

Perform maintenance and complex repairs on mechanical, electrical, hydraulic, and diesel systems for customer-owned equipment. Travel to customer job sites as needed and provide exceptional customer service while documenting all work performed.

Job details

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Diesel Mechanic – Customer Equipment Solutions (Service Tech IV - CES), you’ll use your skills to perform maintenance and repairs of complex equipment on customer owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you’ll have the potential to work towards leadership roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers. What you'll do: Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment When required, travel to customer job sites for repair/maintenance of customer owned equipment; must maintain service vehicle in a clean and professional manner Assist in the training of lower level technicians as needed Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis Upsell and demonstrate a wide array of complex equipment for customers Assist with pick-up and delivery of equipment & parts Other duties assigned as needed Requirements: High School diploma or equivalent Valid driver's license with acceptable driving record 5+ years of experience repairing/maintaining equipment and tools Advanced mechanical aptitude and working knowledge of tools Knowledge of construction equipment and strong mechanical background knowledge of various engines Advanced understanding of schematics and diagrams Must own tools applicable to position Superior customer service, teamwork and verbal/written communication skills Ability to frequently lift items up to 45 lbs. This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Why join us? We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

What you’ll do

Perform maintenance and complex repairs on mechanical, electrical, hydraulic, and diesel systems for customer-owned equipment. Travel to customer job sites as needed and provide exceptional customer service while documenting all work performed.

Requirements

Requires a high school diploma or equivalent and at least 5 years of experience in equipment repair and maintenance. Candidates must possess a valid driver's license, advanced mechanical aptitude, and the ability to lift up to 45 lbs.

Benefits

• Paid parental leave
• United compassion fund
• Employee discount program
• Career development opportunities
• Promotional opportunities
• Additional vacation buy up program
• Early wage access
• Paid sick leave
• Health plans
• Financial plans

Listed skills

• Customer service · Preferred
• Troubleshooting · Preferred
• Technical Documentation · Preferred
• Teamwork · Preferred
• Communication Skills · Preferred
• Safety Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Diesel engine repair
• Hydraulic systems
• Electrical systems
• Mechanical aptitude
• Schematic reading
• Equipment maintenance
• Customer service
• Troubleshooting
• Technical documentation
• Construction equipment knowledge
• Teamwork
• Communication skills
• Safety compliance
• Tool proficiency
• Communication
• Leadership
• Professionalism
• Customer Service
• Valid Driver's License
• Compassion
• Mechanical Aptitude
• Good Driving Record
• Upselling
• Diesel Engines

Job areas

• Trades
• Construction
• Manufacturing
• Customer Service & Support
• Engineer Equipment Mechanic
• Automotive Service Technician / Mechanic
• Motor Vehicle Mechanics and Repairers
• Automotive Service Technicians and Mechanics

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