Operations Manager

Job summary

Support the Branch Manager in achieving financial objectives, ensuring policy compliance, and overseeing sales efforts and business initiatives. Manage and develop branch staff while promoting safety, accountability, customer service, and efficient operations.

Job details

Great company. Great people. Great opportunities. If you would like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support Branch Manager in implementing actions to achieve financial objectives Assist the Branch Manager in ensuring compliance with all company policies Oversee sales efforts and business initiatives Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable Motivate, coach and train personnel Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma; Bachelor's degree preferred 3+ years of sales and operational experience Basic knowledge of the construction rental equipment industry or related Strong motivational and leadership skills Superior customer service, teamwork and verbal/written communication skills Proficient in Microsoft Office (particularly Excel) Valid driver's license with an acceptable record This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Why join us? We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. Compensation Range: $89,325.00 - $128,630.00

What you’ll do

Support the Branch Manager in achieving financial objectives, ensuring policy compliance, and overseeing sales efforts and business initiatives. Manage and develop branch staff while promoting safety, accountability, customer service, and efficient operations.

Requirements

A high school diploma is required, and a bachelor's degree is preferred, along with at least three years of sales and operational experience. Candidates should have construction rental equipment or related industry knowledge, strong leadership and customer service skills, Microsoft Office proficiency, and a valid driver's license with an acceptable record.

Benefits

• Health And Financial Plans
• Paid Parental Leave
• Employee Assistance Fund
• Employee Discount Program
• Career Development And Promotional Opportunities
• Additional Vacation Purchase Program
• Early Wage Access
• Paid Sick Leave
• Inclusive And Welcoming Culture

Listed skills

• Leadership · Preferred
• Sales · Preferred
• Operations Management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Microsoft Office · Preferred
• Microsoft Excel · Preferred
• Safety Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Sales
• Operations Management
• Performance Management
• Coaching And Training
• Motivation
• Customer Service
• Teamwork
• Verbal Communication
• Written Communication
• Microsoft Office
• Microsoft Excel
• Safety Compliance
• Policy Compliance
• Construction Rental Equipment Knowledge
• Communication
• Operations
• Accountability
• Valid Driver's License
• Compassion
• Motivational Skills
• Inside Sales

Job areas

• Management & Leadership
• Sales
• Customer Service & Support
• Construction
• Security & Safety
• Operations Manager
• Banking Branch Manager (General)
• Financial and Insurance Services Branch managers
• Financial Managers

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