Service Manager

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Service Manager, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians. You’ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. What you'll do: Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes Staff location adequately based on skills and workload Responsible for R&M, P&L and associated costs/budget Lead, plan, measure and continuous improvement of all service and maintenance performance metrics Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma required; trade-school degree a plus; bachelor’s degree preferred Valid driver's license with acceptable driving record Extensive Equipment Fleet Maintenance and leadership experience 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience Strong motivational and leadership skills Excellent customer service skills Strong knowledge of maintenance accounting and P&L Basic computer skills (Excel) This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Why join us? We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. Compensation Range: $79,155.00 - $113,980.00

The Service Manager leads a maintenance enterprise by motivating and training technicians to ensure equipment is properly maintained and repaired. They are responsible for overseeing parts department activities, managing P&L budgets, and ensuring high standards of productivity and safety.

Candidates must have at least 5 years of service and maintenance experience, including a minimum of 3 years in a supervisory role. A high school diploma is required, with a preference for trade-school or bachelor's degrees, along with a valid driver's license.

• Paid Parental Leave • United Compassion Fund • Employee Discount Program • Career Development Opportunities • Promotional Opportunities • Additional Vacation Buy Up Program • Early Wage Access • Paid Sick Leave • Health Plans • Financial Plans

• Customer servicePreferred
• TrainingPreferred
• BudgetingPreferred
• LeadershipPreferred
• Safety CompliancePreferred
• Microsoft ExcelPreferred
• CoachingPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Equipment Maintenance
• Fleet Management
• P&L Management
• Budgeting
• Staff Supervision
• Customer Service
• Coaching
• Training
• Maintenance Accounting
• Safety Compliance
• Performance Metrics
• Parts Department Management
• Microsoft Excel
• Technical Troubleshooting
• Fleet Maintenance
• Business Metrics
• Cost Control
• Profit And Loss (P&L) Management
• Good Driving Record
• Accountability
• Supervision
• Valid Driver's License
• Compassion
• Motivational Skills
• Accounting
• Management
• Communication
• Computer Literacy
• Continuous Improvement Process
• Performance Metric
• Quality Management

• Management & Leadership
• Construction
• Manufacturing
• Logistics
• Customer Service & Support
• Service Manager
• Maintenance Supervisor
• Mechanical Engineering Technicians
• First-Line Supervisors of Mechanics, Installers, and Repairers

Minimum education

High school

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week