Hospitality Services Assistant

Job summary

The Hospitality Services Assistant will maintain food service areas, assist with food preparation, and provide exceptional customer service at the point-of-sale. Additionally, the role involves supporting events and conferences through setup, serving, and maintaining sanitation standards across the campus.

Job details

Department: Ridgetown - Student Experience and Hospitality ServicesThis position is covered by the Collective Agreement with the Ontario Secondary School Teachers' Federation District 35 - Technician/Administrative/Research/Agricultural Temporary full-time from 11/30/2026 to 04/30/2027 If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. Career Opportunities (sapsf.com) General PurposeJoin Our Team as a Hospitality Services Assistant! Are you passionate about hospitality and exceptional customer service? The University of Guelph, Ridgetown Campus, is looking for dedicated individuals to join our team. As a Hospitality Services Assistant, you will play a key role in ensuring a welcoming and efficient environment for our clients and guests. Duties and ResponsibilitiesHere’s what you can expect: Comprehensive Hospitality Duties: Maintain cleanliness and organization of food service areas, assist with food preparation, light cooking, and serving, including alcohol regulation. Exceptional Customer Service: Operate the point-of-sale system and provide top-notch service to clients, ensuring their needs are met with a friendly and helpful attitude. Support for Events and Conferences: Assist with banquets, large-scale functions, and external client events by setting up, serving, and tearing down tables and settings across campus. Administration and Housekeeping: Assist the residence and conference services team as necessary to prepare for conference events. Safety and Sanitation: Adhere to strict safety rules, maintain clean and sanitary work areas, including kitchen and dining areas, and ensure food safety standards are met. Requirements Grade 10 (grade 12 preferred) 3 months experience with specialized cooking equipment WHMIS, Food Handlers Certificate, Smart Serve, and First Aid are required for this role. If you already hold these certifications, it will be considered an asset during the selection process. Strong customer service skills. Join us at the University of Guelph, where we embrace diversity and inclusion. We encourage applications from all qualified individuals, including those from traditionally underrepresented groups. Be a part of our welcoming and dynamic team! Employee Type: Temporary Position Number: 10920734 Classification: OSSTF/TARA, District 35 Salary: Band 1 OSSTF/TARA Wage Grid *Tentative evaluation; subject to committee review. At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 11/05/2026 Close Date: 11/19/2026

What you’ll do

The Hospitality Services Assistant will maintain food service areas, assist with food preparation, and provide exceptional customer service at the point-of-sale. Additionally, the role involves supporting events and conferences through setup, serving, and maintaining sanitation standards across the campus.

Requirements

Candidates must have at least a Grade 10 education and 3 months of experience with specialized cooking equipment. Required certifications include WHMIS, Food Handlers Certificate, Smart Serve, and First Aid.

Listed skills

• Customer service · Preferred
• Food preparation · Preferred
• Sanitation · Preferred
• First Aid · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Food preparation
• Point-of-sale system operation
• Sanitation
• Event setup
• Banqueting
• Kitchen maintenance
• Alcohol regulation
• First aid
• WHMIS
• Research
• Customer Service
• First Aid
• Cleanliness
• Housekeeping
• Cooking
• Point Of Sale
• Food Preparation
• Food Services
• Food Safety And Sanitation
• Hospitality Service
• Conference Services

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Administrative
• Service Assistant
• Busser / Banquet Worker / Cafeteria Attendant
• Food Service Counter Attendants
• Dining Room and Cafeteria Attendants and Bartender Helpers

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