Clinic and Outreach Coordinator

Job summary

Coordinate the administration and daily operations of two clinics, including patient processes, inventory, shipping and receiving, funding communication, and relationships with patients, families, clinicians, insurers, and internal departments. Promote IBME services through community outreach and educational materials, maintain the clinic website and social media, and identify opportunities to improve processes.

Job details

Closing Date: November 27, 2026 at 4:00 PM Institute of Biomedical Engineering (IBME) The Institute of Biomedical Engineering (IBME) has been producing leading research and real-world solutions in the biomedical domain for 60 years. IBME aspires to be an institute of influence through excellence and innovation in research and clinical care in the field of mobility and rehabilitation engineering to enable positive change across our local and global communities. The Institute occupies RN Scott Hall on the UNBF campus with two clinics and three labs that provide state-of-art equipment and facilities to research and provide clinical care for mobility rehabilitation. What We Offer Full-time | Continuing | Fredericton | On-Campus Standard Work Hours: Mon - Fri | 8:15am - 4:30 pm | 36.25 hours per week Salary Range: $46,251 - $57,812 per annum YOUR FOCUS Reporting to the Director, the Clinic and Outreach Coordinator is responsible for the smooth and reliable administration of overall operations of the two clinics in a fast-paced environment where 45+ active cases are often on the go with varying administrative and financial requirements. Initiate the process flow with internal and external agents, including coordinating with patients, Stan Cassidy Centre for Rehabilitation physicians and clinicians and internal psychologists. Provide proactive inventory management, pre-emptively order parts and monitor timelines to ensure the clinics have all components when needed. Responsible for handling all tasks related to shipping and receiving of parts. Develop insights about long-term funding needs and build rapport with funders and clients by actively communicating with insurers, patients, and internal members of UNB's financial department. Manage patients and build a rapport with each patient and their family and walking them through the process regarding clinical services, timeline, insurance, and other details. Promote IBME services in the community, including physicians and clinicians in Atlantic Canada, by proactively developing infographics and other educational material, and reaching out to build relationships and educate various groups including funding organizations. Analyze broader ecosystem, spot inefficiencies and develop education opportunities to improve processes. Design and update the clinic's website, handle social media posts and infographics. What You Bring Post-secondary diploma in a relevant field. A combination of experience and education may be considered. Additional Strengths French skills are an asset.

What you’ll do

Coordinate the administration and daily operations of two clinics, including patient processes, inventory, shipping and receiving, funding communication, and relationships with patients, families, clinicians, insurers, and internal departments. Promote IBME services through community outreach and educational materials, maintain the clinic website and social media, and identify opportunities to improve processes.

Requirements

A post-secondary diploma in a relevant field is required; a combination of education and experience may also be considered. French language skills are an asset.

Listed skills

• Operations Coordination · Preferred
• Inventory management · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinic Administration
• Operations Coordination
• Patient Coordination
• Inventory Management
• Shipping And Receiving
• Funding Coordination
• Insurance Communication
• Patient And Family Relations
• Community Outreach
• Educational Material Development
• Process Improvement
• Website Design And Updates
• Social Media Management
• Stakeholder Relationship Building
• French Language Skills

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Marketing
• Engineering

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