Improving access to affordable responsible credit since 2017.
San Francisco, California
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 8 million customers access over $50 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our innovative technology, rapid growth, and inclusive culture. Most recently, we were named one of the World's Top 250 Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, Best Startup Employer by Forbes, and America’s Greatest Workplaces by Newsweek. Our technology and products have also earned us spots on the Deloitte Technology Fast 500, and Fintech Breakthrough Awards. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.
Remote · Canada
The AI Experience Developer manages the full lifecycle of AI agent interactions, including designing conversational flows and optimizing autonomous resolution rates. They collaborate with product and operations teams to integrate service processes into the AI agent while ensuring accuracy, security, and compliance.
Remote · Canada
The AI Experience Engineer will own the full lifecycle of customer-facing AI agent journeys, including design, implementation, and optimization across chat, voice, and email channels. They will collaborate with product and operations teams to ensure accurate, safe, and efficient automated servicing flows.
Remote · Canada, United States
The Director of Travel Agency Partnerships will lead the full lifecycle of the Flex Pay Agent Program, from strategic vision to daily execution. They are responsible for driving growth through partner engagement, optimizing operational models, and managing cross-functional teams to achieve business objectives.
Remote
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named o…
Remote
Upgrade aide ses clients à avancer dans la bonne direction grâce à des produits financiers abordables et responsables. Depuis 2017, nous avons aidé plus de 7,5 millions de clients à accéder à plus de 42 milliards de dollars en crédit à la consommation. En nous concentrant sans relâche sur l'amélioration du bien-être financier de nos clients, nous développons des produits qui leur permettent de faire des économies et qui les soutiennent pour un meilleur avenir financier. Nous sommes soutenus par certains des meilleurs investisseurs dans le domaine de la technologie et avons été récemment valor…
Remote · Canada
Design and build test automation infrastructure, tools, and agentic solutions to improve engineering productivity. Collaborate with product teams to develop, deploy, and maintain automated services in production environments.
Remote · Canada, United States
Architect and build test automation infrastructure, tooling, and agentic solutions to improve engineering productivity. Design, deploy, and operate automation services in production environments while iterating on prototypes based on team feedback.
