Administrative Assistant

Primary Job Posting Location: Mississauga, Ontario Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This bilingual (French/English) position support raters and team lead in routine administrative and operational tasks. Enter data into customer files and collect, prepare, and distribute required documentation. Job Type: Full-Time / Permanent / Hybrid Workdays: Monday to Friday (must be able to work ALL 5 days of the week) Shift Hours: 2.30 PM to 10.30 PM (must be able to work a minimum of 40 hrs. per week) Shift Duration: 8 hours a day (requires flexibility with Start and Finish time) Work Location: 1930 DERRY ROAD EAST MISSISSAUGA, ON L5S 1E2 Key Responsibilities and Duties * Assist with clerical and administrative tasks, including information gathering, document preparation, photocopying, faxing, and file organization. * Perform data entry and document scanning activities. * Complete the initial review of B3 customer files and open LVS records as required. * Support raters with general office duties, including reports, forms, claims, and related documentation. * Answer and route phone calls from partners and other offices. * Operate the scanning station and maintain document imaging processes. Requirements * 6 months of previous administrative experience – Required * Proficiency in French and English (written and spoken) – Required (regular interactions with clients inside Quebec – 50%) * Intermediate computer skills: Word, Excel, and Outlook (Microsoft Office) – Required * Bachelor's degree or international equivalent – Preferred * Typing speed of 40+ words per minute with 90% accuracy * Fast learn and adapt skills to different systems * Ability to work with minimal supervision * Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills * Ability to work in a fast-paced environment Expenses/Working Conditions * Adhere to the company’s Appearance Guidelines. Compensation and Benefits * Vision, health, and dental benefits after 3 months of service. * Overtime. * Weekly Pay/ Direct Deposit- Every Friday. * Immediate access to UPS ‘Employee Discounts’ upon hiring. * Paid training. * Pension Plan. * Free Onsite Parking. * Opportunity for advancement within a Fortune 50 Company. The rate of pay for the successful candidate will range from $17,60/hr to $18,85/hr. UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

The role involves supporting raters and team leads with routine administrative tasks, including data entry, document preparation, and file organization. Additionally, the assistant will handle phone inquiries, operate scanning equipment, and maintain accurate customer records.

Candidates must have at least 6 months of administrative experience and be proficient in both English and French. Intermediate computer skills in Microsoft Office and a typing speed of at least 40 words per minute are required.

• Vision benefits • Health benefits • Dental benefits • Overtime • Weekly pay • Direct deposit • Employee discounts • Paid training • Pension plan • Free onsite parking

• Time managementPreferred
• FrenchPreferred
• document preparationPreferred
• Problem solvingPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• Microsoft OfficePreferred
• Data entryPreferred
• Microsoft WordPreferred
• Microsoft OutlookPreferred
• EnglishPreferred

Identified from the job description. Confirm important requirements above.

• Data entry
• Document preparation
• Clerical tasks
• Microsoft Office
• Word
• Excel
• Outlook
• Typing
• Analytical thinking
• Problem-solving
• Research
• Attention to detail
• Time management
• French
• English
• Analytical Thinking
• Bilingual (French/English)
• Administrative Functions
• Information Gathering
• Microsoft Excel
• Basic Research
• Clerical Works
• Computer Literacy
• Data Entry
• Document Imaging
• Document Preparations
• Innovation
• Problem Solving
• Microsoft Outlook
• Office Procedures
• Telephone Skills
• File Organization
• Time Management
• Team Leadership
• Linux Virtual Server
• Detail Oriented

• Administrative
• Logistics
• Customer Service & Support
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week