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Upshop

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One Platform. Total Store. Operations Guaranteed.

Austin, Texas

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Software Development
201–500 people

About

Upshop is the first total store operations platform synchronizing Fresh, Center, eCommerce, and DSD solutions to make retail operations simplified, smart, and more connected. Upshop has been pioneering total store operations technology for over 30 years; delivering SaaS-based solutions which offer a simplified, smarter, more connected solution to retail store associates. The business leveraged the technology of leading products FreshIQ®, ShopperKit, Date Check Pro, and Itasca Retail's Magic Inventory Intelligence to synchronize one platform, providing retailers the visibility needed to increase sales, cut waste, and streamline labor efficiencies. Over 150+ retail chain accounts trust our software in over 30,000+ stores, 9 countries, and 3 continents.

Open positions

Data Scientist

On-site · Mississauga

Position Overview We are seeking an engineering-focused Data Scientist to build, operationalize, and maintain production-grade retail forecasting and optimization models. In this role, model development goes hand-in-hand with operational reliability: success is measured by accurate forecasts and stable, low-latency, deterministic pipelines running natively on the Databricks Lakehouse. You will bridge the gap between applied data science and machine learning engineering. Working in close partnership with Product and Data Engineering , you will own the operational lifecycle of item-store leve…

Director, Business Operations

On-site · Mississauga

The Director of Business Operations will own the strategic operating model, PDLC methodology, and executive visibility for the Product & Engineering organization. This role involves hands-on management of tooling, resource planning, and AI-assisted process automation to scale organizational efficiency.

Senior Quality Engineer

Remote · Austin, Texas, United States, Miami, Florida, United States, Mississauga, Ontario, Canada

The QA Engineer will design, develop, and maintain automated end-to-end and API test suites to ensure application quality and performance. They will collaborate with engineering teams to analyze test results, identify defects, and contribute to the overall test strategy and best practices.

Implementation Consultant

Remote · East Riding of Yorkshire, England, United Kingdom

The Solutions Consultant will lead the implementation of Upshop platforms, acting as a trusted advisor to customer leadership to design and architect effective business solutions. They will collaborate with sales and product teams to gather requirements, draft statements of work, and deliver compelling product demonstrations that drive customer adoption.

Implementation Consultant

On-site · Toronto

The Implementation Consultant leads customers through the deployment and adoption of Upshop solutions by translating business requirements into technical configurations. They serve as a primary point of contact for discovery, data onboarding, testing, and training to ensure successful project delivery.

Engineering Manager

On-site · Mississauga

The Engineering Manager will lead and develop engineering teams to deliver high-quality, scalable software while balancing technical oversight with people management. They are responsible for setting team goals, ensuring delivery predictability, and fostering a culture of accountability and engineering excellence.

Product Manager

On-site · Mississauga

The Product Manager will define and deliver product capabilities for a retail operations platform by partnering with engineering, design, and data teams. They are responsible for translating customer operational challenges into clear product requirements and managing the product roadmap.

Solutions Consultant

Remote · Toronto, Ontario, Canada

The Solutions Consultant partners with sales and customer success teams to design and demonstrate technical solutions that address customer business challenges. They are responsible for extracting requirements, drafting Statements of Work, and providing strategic roadmaps to ensure successful platform implementation.