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Upshop

Verified Job Source

One Platform. Total Store. Operations Guaranteed.

Austin, Texas

Software Development
201–500 people

About

Upshop is the first total store operations platform synchronizing Fresh, Center, eCommerce, and DSD solutions to make retail operations simplified, smart, and more connected. Upshop has been pioneering total store operations technology for over 30 years; delivering SaaS-based solutions which offer a simplified, smarter, more connected solution to retail store associates. The business leveraged the technology of leading products FreshIQ®, ShopperKit, Date Check Pro, and Itasca Retail's Magic Inventory Intelligence to synchronize one platform, providing retailers the visibility needed to increase sales, cut waste, and streamline labor efficiencies. Over 150+ retail chain accounts trust our software in over 30,000+ stores, 9 countries, and 3 continents.

Open positions

Product Manager

On-site · Mississauga

The Product Manager will define and deliver product capabilities for a retail operations platform by partnering with engineering, design, and data teams. They are responsible for translating customer operational challenges into clear product requirements and managing the product roadmap.

Director, Implementation

Remote · Canada

Lead the implementation organization to drive successful customer deployments of the Total Store Operations platform. Develop and mentor a high-performing team while evolving implementation methodologies through automation and AI to improve scalability and efficiency.

Director, Implementation

Remote · Miami, Florida, United States, Mississauga, Ontario, Canada

The Director of Implementation will lead the implementation organization to drive successful customer deployments across the Total Store Operations platform. This role involves mentoring a high-performing team, championing operational excellence, and serving as an executive sponsor for strategic customer engagements.

Solutions Consultant

Remote · Toronto, Ontario, Canada

The Solutions Consultant partners with sales and customer success teams to design and demonstrate technical solutions that address customer business challenges. They are responsible for extracting requirements, drafting Statements of Work (SOWs), and acting as a trusted advisor to executive leadership.

Senior Customer Success Manager

On-site · Toronto

Manage end-to-end strategic customer relationships to ensure satisfaction, retention, and expansion. Act as a trusted advisor and internal advocate to drive customer outcomes and revenue growth within the grocery retail sector.

Agile Delivery Manager

On-site · Mississauga

Drive delivery execution and operational visibility across Product and Engineering teams by managing scope, risks, and dependencies. Ensure consistent ways of working and provide transparent forecasting and reporting to leadership.

Solutions Consultant

Remote · Toronto, Ontario, Canada

The Solutions Consultant partners with sales and customer success teams to design and demonstrate technical solutions that address customer business challenges. They are responsible for extracting requirements, drafting Statements of Work, and providing strategic roadmaps to ensure successful platform implementation.

Solutions Consultant

Remote · East Riding of Yorkshire, England, United Kingdom

The Solutions Consultant partners with sales and customer success teams to design and demonstrate technical solutions that address customer business challenges. They are responsible for extracting requirements, drafting Statements of Work, and providing strategic roadmaps to ensure successful platform implementation.