Learning Management System Administrator #26-20764

Location: 100% Remote Duration: 12-Month Contract Schedule: Monday – Friday, 8:30 AM to 5:00 PM (40 hours/week); no overtime, no rotation Employment Type: Contract (12 months); extension and conversion are possible Job Description Our client, a leading global financial institution, is seeking an experienced LMS Administrator to support enterprise learning initiatives across the United States, Canada, and Global operations. The LMS team configures, maintains, and optimizes the Client’s “MyLearning” platform, powered by SumTotal LMS, ensuring accurate audience targeting, compliance with training requirements, and efficient execution of day-to-day LMS operations. In this role, you will partner with Learning Solutions Architects, Program Managers, L&D Designers/Developers, and HR data teams to deliver scalable learning solutions. You will lead audience requirement reviews with course owners, build and quality-check LMS audiences against approval documentation, and process Business Learning Needs Requests and maintenance tickets with precision. The team of twelve offers a supportive, collaborative culture, and the role is fully remote within Canada with no travel requirements. This is an excellent opportunity for an LMS professional who thrives on data integrity, stakeholder engagement, and enterprise-scale learning operations. Responsibilities Audience Scoping & Configuration Lead reviews of audience requirements with course owners and stakeholders. Create and store audience documentation, including the Audience Approval Document. Build and quality-check LMS audiences against approval documentation. Implement post-launch audience changes as needed. Interpret and apply HR data for accurate audience targeting. LMS Operations Process Business Learning Needs Requests (LNRs) and LMS maintenance requests. Perform LMS testing and configuration of eLearning courses. Configure Instructor-Led Training (ILT) and Virtual courses in the LMS. Execute day-to-day LMS operations and maintenance at enterprise scale. Collaboration & Support Partner with Learning Solutions Architects/Advisors (LSAs), Program Managers, L&D Designers/Developers, and HR data teams. Provide guidance on LMS capabilities and configuration best practices. Consult with internal stakeholders external to the core team. Documentation & Compliance Complete LMS Specifications Documentation for configurations. Maintain accurate records of configuration decisions and approvals. Ensure compliance with regulatory and operational standards. Required Skillsets LMS Platform Administration: 5–10 years of hands-on enterprise LMS administration, with prior experience administering SumTotal LMS. Audience Scoping & Targeting: Proven ability to interpret and apply HR data for audience targeting; experience scoping and configuring audiences in enterprise LMS environments. Course Configuration: Experience testing and configuring eLearning courses, as well as Instructor-Led and Virtual course types, within an LMS. Ticketing & Workflow Tools: Experience working with ticketing systems and workflow tools to process requests end-to-end. Attention to Detail: Exceptional accuracy in documentation, configuration decisions, and record-keeping. Communication & Stakeholder Engagement: Strong verbal and written communication skills with demonstrated ability to engage and consult with stakeholders. Data Integrity: Commitment to maintaining high standards of data accuracy and user experience across the LMS. Compliance Awareness: Understanding of regulatory and operational compliance standards in training delivery. Post-Launch Support: Ability to implement and manage post-launch audience and configuration changes. Remote Work Discipline: Demonstrated ability to work effectively and independently in a fully remote environment (Canada). Preferred Skillsets Experience with Client or the broader financial services industry. Background in Instructional Design, HR, or a related field. Certification in Instructional Design, Instructional Technology, or Human Performance Technology. Bachelor’s degree in Adult Learning & Development, Instructional Design, or HR. Direct experience with the SumTotal “MyLearning”-style enterprise LMS environment serving US/Canada/Global audiences. Exposure to Learning Needs Request (LNR) processes and Business Learning Needs workflows. Experience supporting compliance/regulatory training programs at scale. Familiarity with Audience Approval Documents and LMS Specifications Documentation. Experience collaborating with Learning Solutions Architects/Advisors (LSAs) and Program Managers. Track record in a supportive, team-oriented L&D culture of 10–15 people. Experience: 5–10 years of prior LMS administration experience Education: Bachelor’s degree / post-secondary education required; Adult Learning & Development, Instructional Design, or HR preferred Certifications: Not required; Instructional Design / Instructional Technology / Human Performance Technology certification is an asset Licenses: N/A About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during the recruitment process.

The LMS Administrator is responsible for configuring and optimizing the SumTotal 'MyLearning' platform, focusing on accurate audience targeting and compliance. They will partner with L&D designers and HR data teams to execute day-to-day operations and process business learning requests.

Candidates must have 5-10 years of enterprise LMS administration experience, specifically with SumTotal, and a bachelor's degree. Strong skills in HR data application, stakeholder communication, and attention to detail in documentation are required.

Identified from the job description. Confirm important requirements above.

• SumTotal LMS Administration
• Audience Scoping
• HR Data Interpretation
• Course Configuration
• eLearning Testing
• Instructor-Led Training (ILT) Configuration
• Stakeholder Engagement
• Data Integrity
• Ticketing Systems
• Compliance Management
• LMS Documentation
• Virtual Course Management

• Human Resources
• Technology
• Education
• Finance & Accounting
• Administrative

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Toronto, Ontario, Canada

Seniority

Mid-Senior level

Application method

Direct apply is available