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Vail ResortsVerified Job Source

Night Auditor

The Night Auditor manages guest satisfaction from pre-arrival through booking and reservation reconfirmation. They are also responsible for completing daily reports and maintaining a clean, safe work environment.

  • On-site
  • Whistler, BC
  • Posted Jul 17, 2026
  • 1 position

Job summary

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Our Night Auditor will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, and fully acquainted with local points of interest.  If you have a passion working with guests and providing them an Experience of a Lifetime, this is the perfect position for you! Job Specifications: Starting Wage: $20.00/hr - $23.00/hr Employment Type: Year Round Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities: Complies with guest requests (both in person and on the telephone) Maintains a clean and safe work area, restocking supplies as necessary Communicates with other hotel departments/other departments effectively Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers. Other duties as assigned Job Requirements: Fluent English Must be able to lift up to 10lbs. Must be able to work weekends & holidays In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 515948 Reference Date: 07/14/2026 Job Code Function: Front Office

What you’ll do

The Night Auditor manages guest satisfaction from pre-arrival through booking and reservation reconfirmation. They are also responsible for completing daily reports and maintaining a clean, safe work environment.

Requirements

Candidates must be at least 18 years old, fluent in English, and able to work weekends and holidays. Physical ability to lift up to 10lbs is required.

Benefits

• Free Epic Pass • Free Ski And Snowboard Lessons • 40% Retail Discounts • Epic Service Training And Development • Wellness Benefits • Employee Discounted Lift Tickets For Friends And Family • Lodging Discounts • Food Discounts • Gear Discounts • Mountain Shuttle Discounts • RSP Options • Employee Assistance Program • Referral Program • Health Insurance • Medical Insurance • Dental Insurance • Vision Insurance • Free Ski Passes For Dependents • Critical Illness And Accident Plans

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Guest Satisfaction
  • Booking Logistics
  • Reservation Management
  • Customer Service
  • Reporting
  • Communication
  • Front Office Operations
  • Multitasking
  • Lifting Ability
  • Auditing
  • Training And Development
  • Employee Assistance Programs
  • English Language
  • Front Office
  • Vision Insurance
  • Reservations

Job areas

  • Hospitality
  • Customer Service & Support
  • Sports & Recreation
  • Night Auditor
  • Receptionists (general)
  • Hotel, Motel, and Resort Desk Clerks

Additional details

Minimum experience
0+ years
Posting language
English
Working hours
40 hours per week