Snow School Coordinator

Job summary

The Snow School Coordinator supports ski and snowboard school operations by managing guest inquiries, bookings, and reporting. They are responsible for maintaining inventory, coordinating with other departments, and ensuring a high-quality guest experience.

Job details

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary:Snow School Coordinators work in an indoor environment supporting our ski/snowboard school operations. Job Specifications: Starting Wage: $20.00/hr - $23.00/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes Job Resposibilites: To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again Answer any inquiries via phone, emails or at the desk/hut Make sure all reporting and/or bookings is accurate and accounted for Help with the morning meeting and greet guests, check-in when required Responsible for inventory control of office supplies and/ or maintaining full inventory of flaik GPS equipment Communicate with other departments as well as Snow School to ensure adequate resources are allocated to the situation Complete accurate records of all incidents Responsible for daily reports sent to Snow School Leadership Team Maintain cohesive, consistent communication between moving parts in our operation Work closely with the Supervisors and Managers Adapt to varied work environment & pace - use your critical & creative thinking every day Other duties as assigned. Job Qualifications: Demonstrate our core values Ability to work in a fast-paced environment Exceptional customer service skills, including communication and problem solving Proficient with both PC and MAC operating systems; including MS Office, Google Drive and other platforms Strong Excel & GIS knowledge is an asset Detail oriented is a must Excellent organizational and communication skills Able to work with minimal supervision Thorough knowledge and ability to work with Excel, word, teams and other platforms Previous teaching experience with Whistler/Blackcomb Ski School an asset Familiar with radio protocol an asset Dispatch or first aid knowledge an asset Required to complete a satisfactory criminal record check The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 517437 Reference Date: 09/10/2026 Job Code Function: Ski & Ride School

What you’ll do

The Snow School Coordinator supports ski and snowboard school operations by managing guest inquiries, bookings, and reporting. They are responsible for maintaining inventory, coordinating with other departments, and ensuring a high-quality guest experience.

Requirements

Candidates must possess exceptional customer service and communication skills with proficiency in PC and MAC operating systems. A strong background in Excel and GIS is preferred, and applicants must be at least 18 years old with the ability to pass a criminal record check.

Benefits

• Free ski passes • Free ski and snowboard lessons • Retail discounts • Training and development • Wellness benefits • 401(k) retirement plan • Employee assistance program • Lodging discounts • Food discounts • Gear discounts • Mountain shuttle discounts • Referral program

Listed skills

• Customer service · Preferred
• First Aid · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Microsoft Excel · Preferred
• MS-Office · Preferred
• Communication · Preferred
• Reporting · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Problem solving
• PC operating systems
• MAC operating systems
• MS Office
• Google Drive
• Excel
• GIS
• Inventory control
• Reporting
• Data entry
• Radio protocol
• Dispatch
• First aid
• Organizational skills
• Office Supply Management
• Microsoft Excel
• First Aid
• Teaching
• Customer Service
• Training And Development
• Creative Thinking
• Operating Systems
• Educational Leadership
• Employee Assistance Programs
• Global Positioning Systems
• Inventory Control
• Problem Solving
• Operations
• Personal Computers
• Referral Marketing
• Dispatching
• Greeting Customers
• Detail Oriented

Job areas

• Hospitality
• Sports & Recreation
• Customer Service & Support
• Administrative
• School Coordinator
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive