Store Manager

Job summary

The Store Manager is responsible for maximizing sales and profitability by directing team members and ensuring excellent customer service. They oversee daily store operations, including staff scheduling, performance evaluations, inventory management, and policy compliance.

Job details

About us: Vast-Auto Distribution, a subsidiary of O’Reilly Automotive Inc., is a leader in auto parts distribution and retail across Eastern Canada. It is part of O’Reilly Auto Parts that operates more than 6,000 stores, with more than 92,000 team members across the USA, Mexico, Puerto Rico, and Canada under the Parts City Auto Parts and O’Reilly Auto Parts banners. Main Responsibilities Maximize sales by directing team members, including Parts Specialists, in a manner that provides walk-in customers with prompt, courteous, and professional service. Solicit orders, sell company products, and represent the company in accordance with company policies. Keeping existing customers, increase sales volume within assigned accounts, assess customer needs to gain market share, and solicit stocking programs, daily requirements, and equipment sales. Supervise the work performed by all team members. Work collaboratively with the District Manager in recruiting, hiring, evaluating, promoting, disciplining, and terminating team members under his/her supervision. Partner with the Sales and Pricing Departments to establish appropriate pricing levels for installers and walk-in customers. Maximize gross profit on outside purchases. Monitor noncompetitive price overrides and price matches to ensure policy compliance and overall profitability. Schedule appropriate staffing levels to ensure optimal customer service and profitability. Review and approve team members’ hours daily. Work directly with the assistant management team to ensure all team members receive proper training in all areas. Complete team member performance evaluations. Ensure the store is organized and operating in accordance with all company policies and procedures. Communicate consistently via email, notes, worksheets, and other tools to support efficient operations. Provide the Inventory Control Department with accurate and timely stock adjustment reports. Implement all planogram changes and merchandising plans as outlined on the To-Do List. What We Offer Permanent position Competitive salary Dynamic and collaborative work environment Group benefits according to the collective agreement Monday to Friday work schedule Qualifications High School Diploma Minimum of 3 years of experience in the automotive industry Experience in staff and asset management Mandatory bilingualism: excellent verbal and written communication skills in English Strong knowledge of Microsoft Office application Required Skills Strong people management skills High sense of responsibility Excellent interpersonal communication skills Initiative, enthusiasm, and sound judgment Strong leadership and motivational abilities Ability to manage priorities effectively Honesty and transparency Ability to work under pressure Flexibility with work schedule What Sets Us Apart Grow and succeed in a value-driven workplace that supports your professional development, all within the stability of a Fortune 300 organization. Exposure to best practices and tools across a large North American organization, opening doors to diverse career pathways. Career growth opportunities through our Promote from Within philosophy. Competitive benefits package, including Medical, Dental, Life and Long-Term Disability Insurance, RRSP, and additional employee benefits. Commitment to inclusion: We are dedicated to building a diverse and inclusive workplace. We value different perspectives and encourage applications from all qualified individuals. OUR COMMITMENT TO OUR CUSTOMERS AND OUR TEAM MEMBERS: We are ENTHUSIASTIC, HARDWORKING PROFESSIONALS, who are DEDICATED to TEAMWORK, SAFETY/WELLNESS, and EXCELLENT CUSTOMER SERVICE. We practice EXPENSE CONTROL while setting an example of RESPECT, HONESTY, and a WIN-WIN ATTITUDE in everything we do. If you’re excited about this role but don’t meet every requirement, we still encourage you to send us your resume. If your application is retained, we will contact you to schedule an interview. Note: Vast Auto Distribution doesn’t use AI for job screening purposes

What you’ll do

The Store Manager is responsible for maximizing sales and profitability by directing team members and ensuring excellent customer service. They oversee daily store operations, including staff scheduling, performance evaluations, inventory management, and policy compliance.

Requirements

Candidates must possess a High School Diploma and at least 3 years of experience in the automotive industry. Strong leadership, interpersonal communication skills, and bilingualism in English and French are mandatory.

Benefits

• Group benefits • Medical insurance • Dental insurance • Life insurance • Long-term disability insurance • RRSP

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Leadership · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• People management
• Sales management
• Leadership
• Staff scheduling
• Inventory control
• Customer service
• Performance evaluation
• Conflict resolution
• Microsoft Office
• Communication
• Strategic planning
• Merchandising
• Problem solving
• Time management
• Decision making
• Financial oversight
• Client Needs Assessment
• Workplace Inclusivity
• People Management
• Policy Compliance
• Motivational Skills
• Artificial Intelligence
• Asset Management
• Automotive Industry
• Management
• Customer Service
• English Language
• Sales
• Gross Profit
• Interpersonal Communications
• Inventory Control
• Market Share
• Operations
• Performance Review
• Planogram
• Teamwork
• Enthusiasm
• Honesty

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Logistics
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers