Inbound Credit Counsellor

Job summary

The Inside Sales Account Executive interviews clients to determine their financial position, debt obligations, and goals. They develop personalized financial plans and inspire clients to take action to reduce high-interest debt.

Job details

INSIDE SALES ACCOUNT EXECUTIVE WANTED QUALIFIED AND PROVEN INBOUND CALLS PROVIDED COLLECTIONS/CONSOLIDATION AND CREDIT CARD DEBT EXPERIENCE PREFERRED, NOT REQUIRED Lead Type: 100% Inbound Calls Compensation: Paid Training + Ample opportunity for advancement in compensation and responsibility Top advisors make 85k plus Benefits offered: Full benefits package and RSP with 50% company match Location: On-Site / 505 consumers Road Toronto North York, ON M2J 4Z2, Canada Schedule: Mostly during the week with some weekend requirements (Saturday) Consumer credit counselling services are designed to help consumers develop effective strategies for paying off credit card debt. Non-profit credit counselling is not a debt solution in and of itself. Instead, it’s a service that helps you identify the best solution to use based on your goals, debts, credit, and budget. Proficient in English is a must. Bilingual preferred, not necessary. (Spanish or French) Our Inside Sales Account Executive help customers in budgeting, managing their finances, and eliminating unsecured debt. Inside Sales Account Executive General Description: A strong communicator who enjoys talking with people over the phone, or in person, and helping them make an impactful decision for themselves, and/or family. The Inside Sales Account Executive determines financial position, goals, and debt obligations by interviewing clients, examining bills and payment schedules. Inside Sales Account Executives help inspire potential clients take action with a financial program to help them with their outstanding debts. The Inside Sales Account Executive uses financial resources by examining income, assets and expenses. Develop a financial plan for the client where necessary by reducing high-interest debt. Inside Sales Account Executive Qualifications: Previous experience in debt consolidation, credit and/or collections, financial planning and sales preferred – not required. Customer Service skills are a must! Strong people skills and the ability to communicate effectively (orally and in written form). Fact gathering skills. Knowledge and use of PC Systems. Ability to work independently while meeting deadlines/goals. Self-motivated, willingness to constantly improve. Attention to detail and be able to multi-task and prioritize work on a daily basis. Bilingual (Spanish / English) preferred, not necessary. Many of the successful hires we have made over the past few years have come from inside sales / call centre environments. An added plus for a Financial Counsellor would be to come from the Mortgage or Collections industry. We provide an in-house training program and certification. No experience necessary. By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Consolidated Credit Solutions of Canada. #LI-DNI

What you’ll do

The Inside Sales Account Executive interviews clients to determine their financial position, debt obligations, and goals. They develop personalized financial plans and inspire clients to take action to reduce high-interest debt.

Requirements

Candidates must possess strong communication and customer service skills with the ability to work independently. While previous experience in debt consolidation, credit, or collections is preferred, it is not required as in-house training is provided.

Benefits

• Full benefits package • RSP with 50% company match • Paid training

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Debt consolidation
• Credit counselling
• Collections
• Financial planning
• Customer service
• Communication
• Budgeting
• Fact gathering
• PC systems
• Multi-tasking
• Time management
• Problem solving
• Negotiation
• Inside Sales
• Inbound Calls
• Bilingual (Spanish/English)
• Ability To Meet Deadlines
• Self-Motivation
• Multilingualism
• Customer Service
• Mortgage Loans
• Debt Consolidation
• English Language
• Spanish Language
• Sales
• Financial Planning
• French Language
• Multimedia Messaging Services
• Multitasking
• Writing Systems
• Prioritization
• Consolidation
• Unsecured Debt
• Detail Oriented

Job areas

• Finance & Accounting
• Sales
• Customer Service & Support
• Credit Counselor
• Credit / Loan Counselor
• Credit and Loans Officers
• Credit Counselors