parts technician

*Title: *Parts Representative *Department: *Parts *Location: *On site *About Us* At Vermeer Canada, we?ve been dedicated to enhancing our customers? businesses since 2000, driven by our commitment to help build sustainable and responsible communities. We?re a family-oriented company with a deep passion for the Vermeer brand and its products. We strive to create an inclusive environment that values diverse perspectives, allowing everyone to be their authentic selves. We offer industry-leading compensation, benefits, and opportunities for professional growth and development. *Our Business* As a full-service heavy equipment dealership with strategically located branches across Canada, Vermeer Canada is committed to helping our customers maximize their business opportunities, increase productivity, and minimize downtime. *Position Overview* Are you passionate about providing solutions, an exceptional customer experience and problem-solving? We?re looking for a professional who is ready to significantly impact the business by promoting and selling the full line of Vermeer Canada parts. If you have a passion for impacting customers and accomplishing goals as a team, we would like to hear from you! *What you will do* * Facilitate a positive customer experience by handling all part inquiries in a prompt and courteous manner. * Manage inventory levels, ensuring they are maintained in accordance with Company guidelines. * Ensure parts facilities and displays are maintained in a clean and orderly fashion. * Determine method of shipment and arrange shipping. Assemble containers and crates, pack goods to be shipped and record contents. * Manage the parts purchase order process, ensuring proper documentation and follow-up on promised delivery dates. * Ensure all manuals and parts guides are up to date, acting as a liaison with the factory. * Adhere to all company policies and procedures, including health and safety regulations, and conveys a professional presence at all times. * Operate a forklift or other equipment to load, unload, transport and store goods as necessary. *What we are looking for* * Ambitious and goal-oriented, with interpersonal skills needed to meet sales objectives. * Strong written and verbal communication skills, and a desire to deliver an exceptional customer experience. * Proficient in Microsoft suite. * Prior general sales experience, preferably in parts distribution. * Prior Arborist experience is a bonus. * Journeyman or apprentice parts technician is preferred. *Travel* Minimal travel is expected of this position. Job Type: Full-time Pay: $50,000.00-$65,000.00 per year Benefits: * Casual dress * Company events * Dental care * Disability insurance * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match * Vision care Experience: * Mechanical knowledge: 3 years (preferred) * Customer service: 3 years (required) Work Location: In person