Dispatcher

Vertex is currently accepting applications for one full-time, permanent Dispatcher in Whitecourt, AB. The successful candidate must have experience dispatching fleet to various clients on a day to day basis. Responsibilities include exceptional communication with employees and clients, creating employee and truck schedules, troubleshooting equipment and provide solutions to clients' needs. CANDIDATE QUALIFICATIONS Minimum of two years’ relevant dispatching trucks & employees within one or more of the following industries: oil & gas, pipeline, power transmission, mining, construction and municipal Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S standards Valid H2S Alive, First Aid, CSO and Construction Safety Training System (CSTS) Valid Class 5 driver’s license (clean 5-year abstract) Class 1 license preferred and considered an asset Must successfully complete a pre-employment drug and alcohol testing Excellent written, verbal, and interpersonal communication skills an asset Advanced computer skills including proficiency within Microsoft Office Suite Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various professional disciplines Superior customer service and communication skills (written and verbal) Ability to manage a high volume and fast paced workload Must be able to make decisions calmly and efficiently in high stress environments Must be detail oriented and highly organized RESPONSIBILITIES Setting of schedules for trucks and employees (drivers) Communicate efficiently and effectively with drivers regarding all transport matters Trouble shoot equipment problems and provide solutions to customers Provide customer service to clients Review and approve work tickets, driver logs, time sheets and requested days off Monitor calls and emails regularly Provide support and expert opinion to drivers and management as needed Other duties as required by your supervisor and or manager LOCATION This position will be based out of Whitecourt, AB. ADDITIONAL INFORMATION Compensation is commensurate with education and experience Excellent health and dental benefit package Versatile company culture that is ever expanding and growing APPLY NOW With a track record of success, Vertex provides a fast-paced environment where people thrive. We recognize that each member brings a valuable skillset to the Vertex team and we make health, safety and community well-being a priority by supporting numerous endeavors at each of our locations across North America. At Vertex, we value teamwork through collaboration and provide support across the entire organization. If you think you have what it takes to play for the Vertex team, please apply. *We would like to thank all applicants for their interest in this position, however only those selected for interviews will be contacted*

The dispatcher is responsible for managing fleet and employee schedules while ensuring efficient communication regarding transport matters. They also troubleshoot equipment issues, provide customer service, and review operational documentation such as work tickets and driver logs.

Candidates must have at least two years of relevant dispatching experience in industries such as oil and gas, mining, or construction. Essential certifications include H2S Alive, First Aid, CSO, CSTS, and a valid Class 5 driver's license.

• Health insurance • Dental insurance

• Time managementPreferred
• Customer servicePreferred
• CommunicationPreferred
• LogisticsPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Dispatching
• Fleet management
• Scheduling
• Troubleshooting
• Communication
• Customer service
• TDG regulations
• HOS
• Load securement
• OH&S standards
• Microsoft Office Suite
• Time management
• Logistics
• Data entry
• Load Securement
• Valid Driver's License
• First Aid
• Management
• Customer Service
• Computer Literacy
• Oil and Gas
• Interpersonal Communications
• Microsoft Office
• Safety Training
• Troubleshooting (Problem Solving)
• Hydrogen Sulfide (H2S) Training
• Abstract Class
• Teamwork
• Detail Oriented

• Logistics
• Transportation
• Energy
• Administrative
• Construction
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week