Account Manager

Job summary

The Account Manager is responsible for identifying new sales opportunities within the existing customer base and generating revenue through product category expansion. They must also maintain strong client relationships, manage contract renewals, and collaborate with sales and operations teams to meet established quotas.

Job details

Aperçu du poste Le Gestionnaire de comptes se concentre sur l’identification et le développement de nouvelles occasions de vente auprès de la clientèle existante. Ce rôle consiste à prospecter, présenter des programmes et atteindre les objectifs de vente établis. Responsabilités et fonctions essentielles Le gestionnaire de comptes doit développer les affaires auprès de la clientèle actuelle et générer des revenus grâce à l’ajout de nouvelles catégories de produits et services, notamment : Uniformes Fournitures pour le milieu de travail Services gérés pour salles de toilettes Produits de premiers soins Ventes directes Assurer le renouvellement des contrats existants. Documenter les informations relatives aux clients, maintenir les rapports de ventes et communiquer les détails des produits aux équipes de service. Établir et maintenir de solides relations avec les clients afin de stimuler les ventes et d’identifier de nouvelles occasions d’affaires. Mettre en œuvre un programme d’échantillon structuré menant à la préparation de propositions commerciales. Relevant directement du directeur des ventes, collaborer étroitement avec les équipes des ventes et des opérations afin de développer les ventes auprès de la clientèle existante. Connaissances, compétences et aptitudes Être orienté vers le service à la clientèle et posséder d’excellentes aptitudes en communication. Être en mesure d’offrir un service de haute qualité dans un environnement de travail rapide et physiquement exigeant. Être motivé par l’atteinte des objectifs, autonome et doté de solides aptitudes en résolution de problèmes. Maîtriser les applications Microsoft Office, notamment Outlook, Word, Excel, PowerPoint ainsi que les outils Internet/Intranet. Expérience et qualifications Diplôme d’études secondaires (DES) ou équivalent requis; diplôme d’études collégiales ou universitaires considéré comme un atout. Expérience en vente sur la route et/ou en vente interentreprises (B2B) considérée comme un atout. Exigences relatives aux permis et certifications Permis de conduire valide requis. Environnement de travail / Exigences en matière de sécurité / Exigences physiques Soulever et transporter de façon sécuritaire des charges pouvant atteindre 30 lb (13,6 kg) sur une base régulière. ---------------- Job Overview: The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting sales quotas. Responsibilities/Essential Functions: The AM is expected to penetrate the current customer base and generate revenue through additional category adds – Uniforms, Workplace Supplies, Managed Restroom Services, First Aid and Direct Sales. The AM will also focus on securing contract renewals. Key responsibilities include documenting customer information, maintaining sales reports, and communicating product details to the service department. The AM is responsible for building and maintaining strong relationships with customers to drive sales and identify new opportunities. Drive a systematic sampling program that leads to proposal generation. As a direct report to the Sales Manager, this position will collaborate with the Sales and Operations teams to sell into the current customer base. Knowledge/Skills/Abilities: Must be customer oriented and able to communicate effectively Ability to provide a high quality service within a fast-paced and physically challenging environment Goal driven and self-motivated to include problem solving skills Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet) Experience/Qualifications: High School Diploma or GED required; Bachelor’s/Associates Degree preferred Prior experience in Route Sales and/or Business to Business (B2B) sales preferred License Requirements/Certifications: Valid Driver's License required Working Environment/Safety Requirements/Physical Requirements: Safely lift and carry up to 30 lbs consistently

What you’ll do

The Account Manager is responsible for identifying new sales opportunities within the existing customer base and generating revenue through product category expansion. They must also maintain strong client relationships, manage contract renewals, and collaborate with sales and operations teams to meet established quotas.

Requirements

Candidates must possess a high school diploma or equivalent, with a college or university degree considered an asset. A valid driver's license is required, along with the ability to perform physically demanding tasks such as lifting up to 30 lbs.

Listed skills

• Sales Reporting · Preferred
• Problem solving · Preferred
• Account Management · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer relationship management
• Prospecting
• Account management
• Communication
• Problem solving
• Microsoft Office
• Outlook
• Word
• Excel
• PowerPoint
• B2B sales
• Route sales
• Contract renewal
• Sales reporting
• Route Sales
• Sales Prospecting
• Valid Driver's License
• Self-Motivation
• Microsoft Excel
• First Aid
• Business To Business
• Direct Selling
• Problem Solving
• Microsoft Outlook
• New Product Development
• Operations
• Microsoft PowerPoint
• Sales Management
• Systematic Sampling

Job areas

• Sales
• Customer Service & Support
• Management & Leadership
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products