Manager

Job summary

Manage the daily operations of two liquor stores, including hiring, scheduling, staff training, inventory, receiving, and product storage. Support budgeting and financial planning, set retail and customer service objectives, and improve sales, profitability, and the guest experience.

Job details

Job Description Who We Are Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality, offerings and general hospitality. There is something to offer for every type of guest; whether you’re looking for an upscale dining experience, a comfortable place to rest, a liquor store with impeccable selection, a beautiful course to swing some golf clubs, a lively night club or an exciting bar to catch the game, Viaggio Hospitality Group is yours to explore, enjoy and create lasting memories. Some notable establishments are the Downtown Moda Hotel, Ancora Waterfront Dining & Patio, Howe Sound Brewing, Viti Wine & Lager and Birchbank Golf Course. The Opportunity Viti Wine and Lager liquor store, part of a collection of Greater Vancouver liquor stores that are one of the best destinations for specialty wines, hand-crafted local and imported beer, and sought-after scotch in the Lower Mainland. Viti Wine & Lager (Downtown Vancouver) is looking for a Store Manager. The ideal person will have a sincere passion for hospitality and upscale service, with experience in a Managerial position and a deep knowledge of wine, beer and spirits. What You’ll Do Manage day to day operations of both stores including hiring, reviewing and employee scheduling Plan and assist in annual budgets; excel at Cost Accounting, Developing Budgets, Financial Planning and Strategy Keep all staff informed of store products, liquor laws, and train staff in proper customer relation skills Establish and administer retail objectives: Decision Making, Process Improvement, Strategic Planning for both locations Develop a customer service objective with superior Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability Quality Focus for both locations, conduct inventory, evaluate personnel, supervise receiving and storage of products What You Have 3+ years of relevant retail management experience Education in wine and/or beer and spirits Strong customer service skills Proven ability to grow business, increase sales and drive traffic and improve guest experience at the same time Be physically able to lift from 20 to 50 lbs boxes and move stock Experience in staff management Superb organization and time management skills Excellent communication skills Computer and POS experience Inventory control procedures and counts Serving it right certificate is a mandatory Must be legally authorized to work in Canada to be considered Why You’ll Love Working with Us Competitive salary Paid vacation Competitive extended health and dental benefits plan Career development and opportunity for advancement Full-time, permanent position Job Type: Full-time Salary is negotiable DOE

What you’ll do

Manage the daily operations of two liquor stores, including hiring, scheduling, staff training, inventory, receiving, and product storage. Support budgeting and financial planning, set retail and customer service objectives, and improve sales, profitability, and the guest experience.

Requirements

Candidates need at least three years of relevant retail management experience, education in wine, beer, or spirits, and strong customer service, communication, organization, and staff management skills. A Serving It Right certificate, computer and POS experience, inventory control knowledge, and legal authorization to work in Canada are mandatory; the role also requires lifting and moving boxes weighing 20 to 50 pounds.

Benefits

• Paid Vacation • Extended Health Benefits • Dental Benefits • Career Development • Advancement Opportunities

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Budgeting · Preferred
• Decision Making · Preferred
• Financial planning · Preferred
• Sales Growth · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Management
• Staff Hiring And Scheduling
• Employee Reviews
• Budgeting
• Cost Accounting
• Financial Planning
• Strategic Planning
• Decision Making
• Process Improvement
• Customer Service
• Wine, Beer, And Spirits Knowledge
• Sales Growth
• Inventory Control
• Personnel Evaluation
• Receiving And Stock Management
• Point-Of-Sale Systems

Job areas

• Retail
• Management & Leadership
• Hospitality
• Food & Beverage
• Customer Service & Support