Mental Health Worker - Crosstown

Job summary

Provide housing and shelter services including case planning, emotional support, and advocacy for vulnerably housed individuals. Responsibilities include responding to overdoses, administering first aid, and linking clients with external community resources.

Job details

Detailed Job Description This is a great opportunity to gain flexible and impactful employment while supporting individuals in your community. Cool Aid operates 3 Shelters and 14 Supportive Housing sites within the Greater Victoria area, supporting folks who are or may be vulnerably housed. Casual staff are trained at a variety of sites based on need, with the opportunity to work across all sites. The Mental Health Worker provides a variety of housing and shelter services including case planning, programming for clients, assisting with daily physical and emotional supports, responding to overdoses, administering first aid and Naloxone, accepting referrals, registering, orienting, and advocating for clients who are vulnerably housed or experiencing homelessness. We are looking for someone who has a genuine interest in working with clients that may have been vulnerably housed in the past. In this role, you will work collaboratively with your team to advocate for clients and provide them with client-centred support, including linking them in with external resources. To succeed, you will have an excellent understanding of the issues faced by our client group. This includes experience working with individuals from diverse backgrounds who face multiple barriers, such as substance use, mental health concerns, low incomes, and negative impacts of colonialism and racism. Qualifications Education Diploma in a related Human or Social Services field. Experience At least two (2) years of experience working in a related environment or equivalent combination of education, training, and experience. Direct experience in the community social services sector with a working knowledge of community support agencies and resources is preferred. Requirements Emergency First Aid with CPR Level C. Complete the Ministry of Public Safety and Solicitor General Criminal Record Check. Job Information Hourly Wage Rate (with overnight premium): $32.18 – $35.49 Note: The base wage rate for this position is $30.18 – $33.49. An overnight premium of $2.00/hour applies to shifts that go past midnight. Work Locations: 560 Burnside Road East - Crosstown Schedule and Shift Time: Wednesday from 7:00 pm to 07:00 am, Thursday from 7:30 pm to 07:30 am, Friday from 7:30 pm to 07:30 am and every fourth Saturday from 7:30 pm to 07:30 am. Total Weekly Hours: 35.75. Union BCGEU. Job Type: Full-time, temporary. Benefits We offer a comprehensive package that includes the Municipal Pension Plan, paid time off, and long-term disability; 100% employer-paid extended health and dental benefits, including for eligible dependents; access to telemedicine services through Sparrow; and our Employee Assistance Program, provided by Kii Greenshield. In compliance with OHS and WorkSafe regulations, staff may be supplied with and required to wear a half-mask respirator while performing task-specific duties, at specific sites. Portability Candidate upon hire may be eligible to transfer the hours worked with other Community Social Services Agencies under the Retention and Portability memorandum. Some restrictions may apply.

What you’ll do

Provide housing and shelter services including case planning, emotional support, and advocacy for vulnerably housed individuals. Responsibilities include responding to overdoses, administering first aid, and linking clients with external community resources.

Requirements

Requires a diploma in Human or Social Services and at least two years of related experience. Candidates must possess Emergency First Aid with CPR Level C and pass a Criminal Record Check.

Benefits

• Municipal Pension Plan • Paid time off • Long-term disability • Extended health benefits • Dental benefits • Telemedicine services • Employee Assistance Program

Listed skills

• First Aid · Preferred
• crisis intervention · Preferred
• Mental Health Support · Preferred
• client advocacy · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case planning
• Crisis intervention
• Overdose response
• First aid
• Naloxone administration
• Client advocacy
• Client-centred support
• Referral management
• Mental health support
• Substance use support

Job areas

• Social Services
• Healthcare
• Government & Public Sector