Operations Supervisor-West Edmonton Mall

Job summary

The Operations Supervisor is responsible for executing shipment, replenishment, and maintaining back-of-house inventory standards. They also provide leadership through coaching, team selling, and ensuring visual merchandising standards are met.

Job details

Why You Belong Here At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Description A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned. Key Responsibilities Executes shipment, replenishment, and stock organization Maintains back-of-house standards and inventory accuracy Supports cleanliness, safety, and compliance Identifies and escalates operational issues Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business Store Leadership Expectations Leading and demonstrating company values Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling Coaching & development of associates and leaders Executing Daily Work Force Management actions Maintaining visual merchandising standards Collaborating with cross-functional partners to ensure seamless execution Leading and modeling behaviors that link to leadership competencies Demonstrating and leading company policy and procedures Additional duties as assigned Minimum Salary: $24.20 Maximum Salary: $29.35 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty Strong attention to detail and execution Ability to work in a fast-paced environment Ability to coach in real time 1–2 years retail experience preferred Ability to work nights, weekends, and a flexible schedule Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks Ability to use technology (headsets, mobile devices, computers) We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 877-415-7170 or email applicantaccommodations@victoria.com if you require an accommodation. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.

What you’ll do

The Operations Supervisor is responsible for executing shipment, replenishment, and maintaining back-of-house inventory standards. They also provide leadership through coaching, team selling, and ensuring visual merchandising standards are met.

Requirements

Candidates should have 1-2 years of retail experience and the ability to work in a fast-paced environment. The role requires physical stamina for lifting up to 40 pounds and the flexibility to work nights and weekends.

Listed skills

• Retail operations · Preferred
• Inventory management · Preferred
• Team Leadership · Preferred
• Coaching · Preferred
• Attention to detail · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail operations
• Inventory management
• Visual merchandising
• Team leadership
• Coaching
• Customer satisfaction
• Attention to detail
• Workforce management
• Operational execution
• Safety compliance
• Communication
• Problem solving

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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