Sales Advisor-Langley

Job summary

The Junior Sales Advisor is responsible for engaging with showroom guests, providing product demonstrations, and guiding clients through the electric vehicle purchase process. They must also track sales activities, meet performance KPIs, and ensure a seamless delivery experience for all customers.

Job details

SCOPE OF JOB The role of the Junior Sales Advisor is to ensure that every visitor to our showrooms has an outstanding experience consistent with the VinFast brand and vision. Our Junior Sales Advisors engage with all guests, sharing their knowledge and providing demonstrations to generate brand and product excitement. Working in close collaboration with their assigned Senior Sales Advisor and fellow team members the Junior Sales Advisor is responsible for the sale of VinFast Canada electric vehicles guiding clients through all stages of becoming VinFast vehicle owners. This role will support the sales cycle from prospect to purchase and requires tracking all client and sales activities. RESPONSIBILITIES & KEY ACTIVITIES: Represent the values of VinFast with every client interaction by displaying deep passion and generating excitement with clients who are joining the VinFast Family Engage with clients and fellow team members in a multi-level, matrixed, client-centric environment Continually demonstrate excellence in all work activities Greet clients promptly and professionally, while executing established lead capture processes Support a positive client Test Drive experience Master and maintain familiarity with all VinFast product features and functionality Work toward becoming a subject matter expert in all areas related to Electric Vehicles (EVs) and the competitive landscape Responsible for meeting and exceeding KPI’s as outlined by Showroom Sales Manager and Senior Sales Advisor for Pre-Delivery and Post-Delivery of Vehicles. Educate clients regarding the entire VinFast delivery process Collaborate with other functional areas of the business and external partners to ensure a seamless client delivery experience Contribute to a positive and inclusive culture focused on hard work, innovative thinking and having fun Adhere to all VinFast brand standards including store cleanliness and appearance, merchandising, dress code, etc. Perform ad-hoc duties as and when required.

What you’ll do

The Junior Sales Advisor is responsible for engaging with showroom guests, providing product demonstrations, and guiding clients through the electric vehicle purchase process. They must also track sales activities, meet performance KPIs, and ensure a seamless delivery experience for all customers.

Requirements

Candidates are expected to represent the VinFast brand with passion and maintain deep knowledge of electric vehicle features and the competitive landscape. The role requires strong interpersonal skills to collaborate with team members and provide an outstanding client-centric experience.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Product Demonstration
• Lead Capture
• Electric Vehicles
• Client Relationship Management
• Communication
• Presentation Skills
• KPI Tracking
• Brand Representation
• Problem Solving
• Collaboration
• Sales Prospecting
• Cleanliness
• Innovation
• Key Performance Indicators (KPIs)
• Merchandising
• Sales Management
• Showrooms
• Demonstration Skills

Job areas

• Sales
• Retail
• Customer Service & Support
• Transportation
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel