Fire Alarm Technician

Job summary

Inspect, test, maintain, diagnose, repair, and upgrade fire alarm and life safety systems in accordance with applicable codes, standards, and company procedures. Document work, communicate findings and recommendations, coordinate with project teams, respond to emergency service calls, and provide professional customer service while working safely in the field.

Job details

Company Description Vipond Inc., founded in 1945, is a Canadian leader in fire protection, life safety, and security solutions for a wide range of facilities, from homes and nursing residences to hospitals and nuclear power plants. With a team of about 650 specialists, including engineers, designers, installers, and service technicians, Vipond focuses on ethical service and cost-effective solutions that protect people and property. The company is recognized nationally for improving quality and workplace safety while installing life safety systems to “Protect What You Value Most®.” Vipond actively contributes to industry standards through participation in national and local construction and fire protection associations. The organization promotes a culture of strong relationships and offers growth opportunities in a safe, collaborative, and innovative work environment. Role Description This full-time, on-site Fire Alarm Technician role is based in New Brunswick, Canada. The Fire Alarm Technician will verify, inspect, test, and maintain fire alarm and life safety systems in accordance with applicable codes, standards, and company procedures. Day-to-day responsibilities include diagnosing system issues, performing repairs and upgrades, documenting work performed, and communicating findings and recommendations to customers and internal teams. The role involves coordinating with project managers and other technicians, ensuring accurate reporting, and maintaining tools, equipment, and vehicles in good working order. The Fire Alarm Technician will also support emergency service calls, promote safe work practices, and provide professional customer service while representing Vipond in the field. Qualifications Candidates should possess skills in Low Voltage Engineering and technical understanding of fire alarm system components. Candidates should possess skills in Troubleshooting, including diagnosing and resolving issues in complex electronic systems. Candidates should possess skills related to Alarm Systems, including installation, inspection, testing, and maintenance of fire alarm and detection equipment. Candidates should possess knowledge of Life Safety principles, relevant codes and standards, and safe work practices on job sites. Candidates should possess strong Customer Service skills, including clear communication, professionalism, and the ability to explain technical information in accessible terms. Relevant qualifications may include completion of an electrical or electronics technician program, apprenticeship in fire alarm or low-voltage systems, or equivalent industry experience. Certification or familiarity with Canadian Fire Alarm Association (CFAA) requirements or similar credentials is an asset. Ability to read and interpret technical drawings, specifications, and code requirements, and to work safely with hand and power tools. Valid driver’s license and willingness to travel to customer sites within New Brunswick as required.

What you’ll do

Inspect, test, maintain, diagnose, repair, and upgrade fire alarm and life safety systems in accordance with applicable codes, standards, and company procedures. Document work, communicate findings and recommendations, coordinate with project teams, respond to emergency service calls, and provide professional customer service while working safely in the field.

Requirements

Candidates should have technical knowledge of fire alarm components and low-voltage systems, troubleshooting ability, and familiarity with life safety principles, relevant codes, and safe job-site practices. Relevant electrical or electronics training, an apprenticeship or equivalent experience, CFAA familiarity or certification, the ability to interpret technical drawings, a valid driver’s license, and willingness to travel within New Brunswick are sought.

Listed skills

• Troubleshooting · Preferred
• System diagnostics · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Fire Alarm System Inspection
• Fire Alarm System Testing
• Fire Alarm System Maintenance
• Troubleshooting
• Low-Voltage Systems
• Alarm System Installation
• System Diagnostics
• Repairs and Upgrades
• Life Safety Codes and Standards
• Technical Drawing Interpretation
• Customer Service
• Technical Communication
• Documentation and Reporting
• Safe Work Practices
• Hand and Power Tool Use
• Vehicle and Equipment Maintenance

Job areas

• Trades
• Construction
• Engineering
• Security & Safety
• Customer Service & Support

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