Pega Smart Dispute Developer

Toronto, ON
On-site
Posted Oct 27, 2026
1 position

Opens LinkedIn

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Design, configure, and maintain Pega Smart Dispute applications and workflows for debit and credit card disputes, including integrations with banking systems, payment processors, and card networks. Troubleshoot production issues, perform root cause analysis and performance tuning, and collaborate with business, engineering, and QA teams to deliver solutions.

Job details

Job Requirements Job Title: Senior Pega Smart Dispute Developer Location: PCS CA~TORONTO Years of Experience: 7-10 Years Job Summary: We are seeking a Senior Pega Smart Dispute Developer with 7 years of hands-on experience to design, build, and maintain enterprise dispute and fraud processing applications using Pega PRPC and the Pega Smart Dispute framework. Responsibilities Design, configure, and enhance Pega case structures, workflows, business rules, data transforms, and user interfaces for debit/credit card disputes. Implement and manage REST/SOAP API integrations connecting Pega with core banking engines, payment processors, and card networks (Visa/Mastercard/Amex). Analyze complex business requirements and translate them into scalable, guardrail-compliant Pega solutions. Diagnose and resolve production issues, perform root cause analysis (RCA), and conduct performance tuning using Pega Tracer, Clipboard, PAL, and Splunk. Collaborate with business analysts, cross-functional engineering teams, and QA in an Agile environment to ensure end-to-end delivery quality. Mandatory Skills Pega PRPC (8.x) & Smart Dispute Framework - Expert (hands-on with Smart Dispute) Core Pega Artifacts (Flows, Case Management, Decision Rules, Data Pages) - Expert Integrations (REST/SOAP APIs, Service/Connect Rules) - Advanced Pega Diagnostic & Troubleshooting Tools (Tracer, Clipboard, PAL) - Advanced Preferred Skills Payment Card Processing, Chargebacks, and Fraud Rules - Banking & Financial Services domain knowledge SQL - Relational Databases & SQL (Oracle / PostgreSQL) Core Java - Core Java, Unix/Linux shell scripting, and web technologies (HTML/CSS/JavaScript) Qualifications Must possess a strong understanding of Pega Smart Dispute and related technologies, with a proven track record in delivering high-quality solutions in a fast-paced environment. Work Experience 7-10Years

What you’ll do

Requirements

Requires 7–10 years of experience, including hands-on expertise with Pega PRPC 8.x and the Smart Dispute framework, core Pega artifacts, integrations, and diagnostic tools. Preferred qualifications include payment card and banking domain knowledge, SQL, Core Java, Unix/Linux shell scripting, and web technologies.