Cafe Equipment Technician | Phoenix, AZ

Vixxo is seeking a full-time, Experienced Equipment Technician to manage a territory that includes Phoenix, AZ, and the surrounding areas. Compensation ranges from $23 to $30 per hour, depending on experience. The Role As a Cafe Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory– see for yourself how one of our technicians describes a day in the life by clicking here! Who Will Love This Job A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly. A clear communicator: you are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals. A constant learner: you are not afraid to ask questions and constantly strive to refine your technical expertise. Top 3 Responsibilities Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory. Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules Meet Service Level Agreement (SLA) requirements set by customers, including conducting thorough inspections, performing timely, correctly executed equipment maintenance, and completing descriptive, accurate paperwork. Qualifications At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water. At least one year of experience in a customer-facing or customer-service role. Must like coffee: Tasting is the final step in all repairs. Smartphone proficient in inventory, managing, scheduling, and other tasks. Must possess a valid driver’s license with a clean driving record. Must be able to lift 50 lbs. without assistance. What Vixxo Has To Offer You Competitive base pay based on experience and certifications; quarterly bonuses based on performance PTO, Floating Holidays, and six paid company holidays Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance Employer-paid short-term and long-term disability insurance and life insurance 401K Match Professional and career development opportunities Military Friendly and Equal Opportunity Employer Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Barista, and Mechanical Repair.

As a Cafe Equipment Technician, you will provide reactive and preventative maintenance services for commercial espresso and coffee equipment. You will also build relationships with customers to inspire loyalty through professional and reliable service.

Candidates should have at least one year of experience servicing equipment and in a customer-facing role. A valid driver's license, the ability to lift 50 lbs, and smartphone proficiency are also required.

• Medical Insurance • Dental Insurance • Vision Insurance • Short-Term Disability Insurance • Long-Term Disability Insurance • Life Insurance • 401K Match • Paid Time Off • Floating Holidays • Paid Company Holidays

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Equipment Repair
• Customer Service
• Troubleshooting
• Communication
• Technical Expertise
• Preventative Maintenance
• Reactive Maintenance
• Inspection
• Documentation
• Problem Solving
• Coffee Knowledge
• Smartphone Proficiency
• Testing Equipment
• Safety Compliance
• Relationship Management
• Lifting

• Trades
• Food & Beverage
• Customer Service & Support
• Logistics
• Engineering

Minimum experience

0+ years

Apply by

Aug 9, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level