Immigration caseworker

Job summary

Manage client files, assess eligibility, review documentation, and prepare immigration applications for skilled workers, students, and business applicants. Communicate with clients, coordinate with colleagues, maintain compliant case records, and meet submission deadlines.

Job details

Company Description VLINK Immigration is a global resettlement solutions provider specializing in skilled, student, and business immigration services. The organization supports clients through the entire immigration process, offering comprehensive guidance and documentation assistance. With a focus on personalized service, VLINK Immigration helps individuals and businesses navigate complex immigration regulations and procedures. The company is committed to ethical practices, transparency, and successful outcomes for clients pursuing new opportunities abroad. Team members work in a collaborative environment that values professionalism and client-centered service. Role Description The Immigration Caseworker at VLINK Immigration will manage client files, gather and review documentation, and prepare immigration applications for skilled workers, students, and business applicants. This full-time, on-site role in Canada involves conducting eligibility assessments, explaining immigration pathways, and maintaining up-to-date knowledge of relevant immigration laws and policies. The caseworker will communicate regularly with clients to provide status updates, clarify requirements, and respond to inquiries in a timely and professional manner. The role also includes coordinating with internal team members, organizing case records, ensuring compliance with regulatory standards, and meeting deadlines for submissions. Qualifications Strong case management and organizational skills, including attention to detail and the ability to handle multiple files simultaneously. Proficiency in client communication and customer service, with clear written and verbal communication skills. Knowledge of Canadian immigration processes and regulations related to skilled, student, and business immigration. Research and documentation skills, including the ability to interpret policy updates and prepare accurate application materials. Competence in using office productivity software and case management tools for data entry, tracking, and reporting. Ability to work collaboratively in an on-site team environment and maintain confidentiality and ethical standards. Relevant education in law, immigration, public administration, or a related field; formal immigration consultant or casework training is an asset. Previous experience in immigration services, legal support, or a similar regulatory environment is preferred.

What you’ll do

Manage client files, assess eligibility, review documentation, and prepare immigration applications for skilled workers, students, and business applicants. Communicate with clients, coordinate with colleagues, maintain compliant case records, and meet submission deadlines.

Requirements

Candidates should have strong organizational, case management, communication, research, and documentation skills, along with knowledge of Canadian immigration processes. Relevant education and immigration or legal support experience are preferred; formal immigration consultant or casework training is an asset.

Listed skills

• case management · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Customer service · Preferred
• Documentation · Preferred
• Regulatory Compliance · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case Management
• Organization
• Attention To Detail
• Client Communication
• Customer Service
• Canadian Immigration Knowledge
• Research
• Documentation
• Policy Interpretation
• Application Preparation
• Office Productivity Software
• Case Management Tools
• Confidentiality
• Regulatory Compliance
• Team Collaboration

Job areas

• Legal
• Customer Service & Support
• Administrative