Opens LinkedIn
- Employment type
- Contract
- Posting language
- English
- Application method
- Apply on LinkedIn (LinkedIn sign-in required)
Job summary
Provide on-site Tier 1 technical support to end users and help ensure hardware and software systems operate smoothly. Cover on-site help desks and troubleshoot PC, Mac, phone, and Apple-related technical issues.
Job details
IT Helpdesk Technician Toronto, ON (Onsite) Contract As a Help Desk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting, with the ability to deliver excellent face-to-face support. Apple technical support Basic PC, Mac, and Phone troubleshooting knowledge. The candidates will cover the on-site desks and provide “Tier 1” support.
What you’ll do
Provide on-site Tier 1 technical support to end users and help ensure hardware and software systems operate smoothly. Cover on-site help desks and troubleshoot PC, Mac, phone, and Apple-related technical issues.
Requirements
Candidates should have a strong foundation in PC, Mac, and phone troubleshooting, along with Apple technical support knowledge. The role requires the ability to provide effective face-to-face, on-site Tier 1 support.
Listed skills
- Technical · Preferred
- Technical Support · Preferred
- Software · Preferred
- Troubleshooting · Preferred
- Occupational safety · Preferred
- Problem solving · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Apple Technical Support
- PC Troubleshooting
- Mac Troubleshooting
- Phone Troubleshooting
- Tier 1 Support
- End-User Support
- Hardware Support
- Software Support
- Face-to-Face Customer Support
Job areas
- Technology
- Customer Service & Support
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