Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Lead · 10+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available
Job summary
Resolve complex application incidents through code-level debugging and root cause analysis, and develop fixes, refactor legacy logic, and optimize production code. Improve application observability and troubleshooting tools, and collaborate with development teams on operational insights, supportability reviews, and code reviews.
Job details
We are seeking an experienced application developer or core application support professional to improve the reliability, performance, and supportability of core software applications. This role focuses exclusively on application-layer SRE and hands-on development; DevOps and infrastructure-focused SRE backgrounds are not aligned with the position. ### Responsibilities - Serve as a primary escalation point for complex tier-2/3 application incidents, using code-level debugging and root cause analysis to resolve issues. - Develop and deploy patch fixes, maintain and refactor legacy application logic, and optimize production code. - Implement and maintain application performance monitoring and observability using tools such as Datadog, New Relic, or Dynatrace. - Build scripts and diagnostic tools that improve troubleshooting efficiency, reduce manual toil, and lower mean time to resolution. - Collaborate with software development teams, contribute operational insights to product planning, review designs for supportability, and participate in code reviews. ### Qualifications - Strong coding and debugging experience in one or more languages such as Java, Python, Go, C#, Node.js, or C++. - Advanced application diagnostics, including analysis of logs, stack traces, memory dumps, query plans, and application metrics. - Strong SQL and/or NoSQL skills, including complex queries and data-layer troubleshooting. - Experience diagnosing REST APIs, microservices, web services, and message queues such as Kafka or RabbitMQ. - Familiarity with application-focused SRE practices, including SLIs, SLOs, error budgets, and blameless post-mortems. - Typically suited to professionals with 10–12 years of relevant experience.
What you’ll do
Resolve complex application incidents through code-level debugging and root cause analysis, and develop fixes, refactor legacy logic, and optimize production code. Improve application observability and troubleshooting tools, and collaborate with development teams on operational insights, supportability reviews, and code reviews.
Requirements
Requires strong coding and debugging experience in one or more listed programming languages, advanced application diagnostics, and strong SQL and/or NoSQL skills. Candidates should also have experience with APIs, microservices, web services, message queues, and application-focused SRE practices; the role is typically suited to professionals with 10–12 years of relevant experience.
Listed skills
- SQL · Preferred
- Node.js · Preferred
- REST APIs · Preferred
- Go · Preferred
- Root Cause Analysis · Preferred
- Java · Preferred
- C++ · Preferred
- Python · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Application Development
- Application Support
- Code-Level Debugging
- Root Cause Analysis
- Java
- Python
- Go
- C#
- Node.js
- C++
- Application Performance Monitoring
- Observability
- SQL
- NoSQL
- REST APIs
- Microservices
Job areas
- Software
- Technology
- Customer Service & Support
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