Technical Support Engineer
The role involves managing VMware vSphere environments and administering Windows and Linux server infrastructure. Responsibilities include handling incident and change management via ServiceNow and maintaining server hardware.
- Hybrid
- Toronto, ON
- Posted Sep 4, 2026
- Apply by Oct 4, 2026
- 1 position
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Job summary
Summary: We are looking for an Intermediate Technical Support Engineer with strong experience in VMware, Windows Server administration, Linux environments, and IT service management processes. The ideal candidate will be responsible for server deployments, infrastructure support, incident management, and maintaining enterprise environments Roles & Responsibilities: Manage and support VMware vSphere environments, including virtual machines (VMs) and VM templates. Build, configure, and maintain Windows servers and related infrastructure services. Administer Active Directory services, including DHCP, DNS, and Group Policy Objects (GPOs). Perform Linux deployment, configuration, and administration activities, with Red Hat Linux experience considered an asset. Handle incidents, service requests, and change management activities through ServiceNow. Support server hardware setup, maintenance, and troubleshooting as required. Collaborate with cross-functional teams to ensure stable and secure infrastructure operations. Maintain system documentation and follow organizational processes and standards. Qualifications & Skills: Strong hands-on experience with VMware vSphere, virtual machines, and VM templates. Experience building and administering Windows Server environments. Strong knowledge of Active Directory, DHCP, DNS, and GPO management. Experience with Linux administration; familiarity with Red Hat Linux is an advantage. Working knowledge of ServiceNow, Incident Management, and Change Management processes. Understanding of server hardware installation, maintenance, and troubleshooting. Strong analytical, problem-solving, and communication skills. Ability to work effectively in a hybrid and collaborative environment.
What you’ll do
The role involves managing VMware vSphere environments and administering Windows and Linux server infrastructure. Responsibilities include handling incident and change management via ServiceNow and maintaining server hardware.
Requirements
Candidates need strong hands-on experience with VMware, Windows Server, and Active Directory services. Proficiency in Linux administration and familiarity with IT service management processes are also required.
Listed skills
- Change ManagementPreferred
- Incident ManagementPreferred
- DHCPPreferred
- Active DirectoryPreferred
- DNSPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Vmware Vsphere
- Windows Server Administration
- Linux Administration
- Active Directory
- Dhcp
- Dns
- Group Policy Objects
- ServiceNow
- Incident Management
- Change Management
- Server Hardware Troubleshooting
- Virtual Machine Management
Job areas
- Technology
- Customer Service & Support
- Engineering
- Software
Additional details
- Minimum experience
- 2+ years
- Apply by
- Oct 4, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available