EPIC MyChart/Mobile Apps Analyst

Job summary

Configure, build, and maintain Epic MyChart patient portal functionality and support mobile workflows such as login, scheduling, eCheck-in, messaging, notifications, and test-result access. Troubleshoot production issues, support upgrades and testing, and coordinate with related Epic, patient access, and integration teams.

Job details

An EPIC MyChart/Mobile Apps Analyst is an Epic EHR specialist who supports patient-facing digital healthcare applications, particularly MyChart, which allows patients to access medical records, schedule appointments, communicate with providers, view test results, and manage other healthcare activities. Key responsibilities Configure, build and maintain Epic MyChart patient portal functionality. Support mobile app workflows, including patient login, appointment scheduling, eCheck-in, messaging, notifications and test-result access. Troubleshoot production issues and support application upgrades. Perform unit testing, integration testing and user acceptance testing (UAT). Coordinate with Epic Ambulatory, Cadence/Prelude, patient access and integration teams as required. Must-have candidate profile Epic MyChart certification - Must Have Hands-on Epic MyChart build, configuration and production support. Experience with patient portal and mobile application workflows. Testing, troubleshooting, documentation and stakeholder communication. EpicCare Ambulatory experience is a strong advantage.

What you’ll do

Configure, build, and maintain Epic MyChart patient portal functionality and support mobile workflows such as login, scheduling, eCheck-in, messaging, notifications, and test-result access. Troubleshoot production issues, support upgrades and testing, and coordinate with related Epic, patient access, and integration teams.

Requirements

Epic MyChart certification is required, along with hands-on experience building, configuring, and supporting MyChart in production. Candidates should have experience with patient portal and mobile workflows, testing, troubleshooting, documentation, and stakeholder communication; EpicCare Ambulatory experience is a strong advantage.

Listed skills

• Appointment Scheduling · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Epic MyChart
• Epic EHR
• MyChart Configuration
• Application Build
• Production Support
• Patient Portal Workflows
• Mobile Application Workflows
• Troubleshooting
• Unit Testing
• Integration Testing
• User Acceptance Testing
• Application Upgrades
• EpicCare Ambulatory
• Appointment Scheduling
• Patient Access
• Stakeholder Communication

Job areas

• Healthcare
• Technology
• Customer Service & Support

More jobs from W3Global