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ServiceNow Developer cum Architect

  • Mississauga, ON
  • On-site
  • Posted Nov 11, 2026
  • 1 position

$70–$78 / hour

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Employment type
Contract
Posting language
English

Job summary

Architect end-to-end ServiceNow solutions, establish technical standards and governance, and lead architectural reviews and technical workshops. Develop and configure platform applications, integrations, user experiences, and AI capabilities, including custom applications and GenAI features.

Job details

Must: ServiceNow architecture and application development Role Overview Experienced ServiceNow Developer cum Architect with strong expertise in ServiceNow platform architecture, custom development, integrations, and SNOW AI capabilities. The ideal candidate will lead technical design, build scalable solutions, and drive the adoption of AI/GenAI features within the ServiceNow ecosystem. Key Responsibilities Architect end-to-end ServiceNow solutions across ITSM, ITOM, CMDB, HRSD, CSM, or custom applications. Define technical standards, reusable components, and platform governance. Design scalable integrations using REST, SOAP, MID Server, and IntegrationHub. Lead architectural reviews, solution designs, and technical workshops. Hands-on development using JavaScript, Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer. Develop and configure Catalog Items, Record Producers, Service Portal components, and UI Builder components. Implement and enhance SNOW AI features such as Predictive Intelligence, Automation Discovery, Virtual Agent, NLU, and GenAI. Build and manage custom applications using App Engine Studio and Scoped Apps. Required Skills Strong expertise in ServiceNow architecture and application development. Deep proficiency in JavaScript, Glide APIs, server/client scripting. Experience with Virtual Agent, NLU models, Predictive Intelligence, or SNOW AI features. Knowledge of Service Portal, Now Experience, and UI Builder components. Strong debugging, troubleshooting, and problem solving skills. Preferred Skills Experience with GenAI features such as Now Assist. Experience with IntegrationHub, Spokes, and custom integrations. Familiarity with Agile/Scrum methodologies.

What you’ll do

Architect end-to-end ServiceNow solutions, establish technical standards and governance, and lead architectural reviews and technical workshops. Develop and configure platform applications, integrations, user experiences, and AI capabilities, including custom applications and GenAI features.

Requirements

Requires strong expertise in ServiceNow architecture and application development, with deep proficiency in JavaScript, Glide APIs, and server- and client-side scripting. Experience with ServiceNow AI capabilities and knowledge of Service Portal, Now Experience, and UI Builder are required; IntegrationHub, GenAI, and Agile/Scrum experience are preferred.

Listed skills

  • JavaScript · Preferred
  • REST APIs · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • ServiceNow Architecture
  • ServiceNow Application Development
  • JavaScript
  • Glide APIs
  • Server-Side Scripting
  • Client-Side Scripting
  • REST
  • SOAP
  • MID Server
  • IntegrationHub
  • Flow Designer
  • Virtual Agent
  • Natural Language Understanding
  • Predictive Intelligence
  • Service Portal
  • UI Builder

Job areas

  • Technology
  • Software
  • Management & Leadership

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