Asset Protection Operations Team Lead

Position Summary...Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required. What You'll Do... Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support. Support with scheduling as needed. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity. Review completed schedules with People Lead. Assign Associates to support with coverage and availability tasks in all areas of the store. Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris. Complete GTA/Workday tasks and supports Management. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates. The minimum rate of pay for this position starts from $20.85. ‎ Le taux horaire minimum pour ce poste débute à 20.85. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 1550 CAMERON ST, HAWKESBURY, ON K6A 3S5, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Leads the Asset Protection and office operations by delegating tasks, managing schedules, and conducting daily team huddles. Ensures high customer service standards while overseeing receiving, claims, and safety compliance.

Candidates must be at least 16 years of age. The role requires the ability to lead associates, manage operational tasks, and support store leadership in maintaining a safe environment.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Asset Protection
• Team Leadership
• Customer Service
• Training and Development
• Task Delegation
• Scheduling
• Performance Management
• Recruiting
• Hiring
• Safety Compliance
• Inventory Management
• Operational Coordination
• Conflict Resolution

• Retail
• Management & Leadership
• Security & Safety
• Customer Service & Support

Minimum experience

2+ years

Apply by

Aug 21, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level