(CAN) Photo Lab Technician

Job summary

Provide friendly customer service and support customers with photo products, self-service equipment, purchases, and issue resolution. Process photo orders, test and calibrate equipment, maintain merchandise displays and inventory, handle returns and claims, and follow cash-handling and safety procedures.

Job details

Position Summary...To provide exceptional customer service and assist in Photo Lab operations in order to ensure a positive shopping experience and drive customer loyalty. What You'll Do... Greets all customers in a polite and friendly manner. Assists customers by promoting products/services, offering direction for use of self-serve equipment, locating merchandise and making purchase decisions and resolves customer issues and refers concerns to management where appropriate. Executes workflow and customer orders, performs quality tests, calibrates equipment to ensure optimum results and monitors chemistry in equipment. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures. Promotes a safe working environment by ensuring completion of required in-store certification programs and work in accordance with all Company policies and procedures. Refers appropriate service and transactional items to a Customer Service Manager as required. Associates in the Photo Lab role occasionally handle Cash and are Cash Trained. The minimum rate of pay for this position starts from $16.50. ‎ Le taux horaire minimum pour ce poste débute à 16.50. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 16 MURPHY SQ, CORNER BROOK, NL A2H 1R4, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What you’ll do

Provide friendly customer service and support customers with photo products, self-service equipment, purchases, and issue resolution. Process photo orders, test and calibrate equipment, maintain merchandise displays and inventory, handle returns and claims, and follow cash-handling and safety procedures.

Requirements

Applicants must be at least 16 years old. No education or prior experience requirements are specified.

Listed skills

• Customer service · Preferred
• Cash handling · Preferred
• Occupational safety · Preferred
• issue resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Photo Lab Operations
• Order Processing
• Equipment Calibration
• Quality Testing
• Equipment Chemistry Monitoring
• Merchandise Stocking
• Inventory Rotation
• Product Display Maintenance
• Pricing and Signage
• Returns and Claims Handling
• Cash Handling
• Issue Resolution
• Workplace Safety

Job areas

• Retail
• Customer Service & Support