Manager, Strategic Account Management

Position Summary...Manager, Strategic Account Management is responsible to drive sustainable growth across a portfolio of strategic Marketplace sellers through business planning, assortment expansion, operational excellence, and adoption of Walmart Marketplace solution. What You'll Do... The Manager, Strategic Account Management is responsible for growing a portfolio of strategic Marketplace sellers by developing and executing Joint Business Plans (JBPs), expanding assortment, driving adoption of Marketplace solutions, and improving seller performance. Serving as the primary business partner and point of contact for strategic sellers, this role develops trusted relationships with seller executives and decision-makers, leads regular business reviews, and advocates for seller needs while balancing Walmart’s strategic priorities. The Manager identifies opportunities to increase sales, traffic, conversion, assortment, and item activation, building growth strategies aligned with category and Marketplace objectives to deliver against seller growth and revenue targets. The role works closely with sellers to address assortment gaps and whitespace opportunities, expand brands, categories, and item coverage, and improve customer choice within assigned categories. Additionally, the Manager drives adoption of Walmart Fulfillment Services (WFS), Walmart Connect advertising solutions, Marketplace promotions and events, and new product and platform capabilities while educating sellers on available growth levers and best practices. The position is responsible for monitoring sales, conversion, assortment, inventory, pricing, and operational KPIs, identifying root causes of performance gaps, developing action plans, and leveraging data and insights to influence seller decisions. Working collaboratively with Business Development, Merchandising, Marketing, Product and Technology, Operations, and Fulfillment teams, the Manager coordinates seller initiatives, resolves escalations, and supports Marketplace-wide growth initiatives. Success is measured through GMV growth, seller retention, assortment and active item growth, in-demand item activation, WFS penetration, Walmart Connect adoption, promotional participation, seller satisfaction, inventory health, and operational performance metrics. Experience Preferred Qualifications: 5+ years of experience in Account Management, eCommerce, Marketplace, Merchandising, Business Development, Strategic Partnerships, or related commercial roles. Core Skills Relationship management and executive stakeholder engagement Business planning and commercial strategy Data analysis and insight-driven decision making Negotiation, influencing, and cross-functional leadership Project management and execution Strong business and commercial acumen Leadership Competencies Customer- and seller-focused mindset Strategic thinker with a results-driven approach Utilizes data to inform decisions and drive outcomes Influences effectively across teams and stakeholders Demonstrates ownership, agility, and accountability Builds strong partnerships and fosters collaboration Champions continuous improvement and innovation The pay range for this position is $91,900.00 - $126,390.00. Pay will be determined based on relevant experience. ‎ L’échelle salariale pour ce poste est de 91,900.00 à 126,390.00. La rémunération sera déterminée en fonction de l’expérience pertinente. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 1940 ARGENTIA RD, MISSISSAUGA, ON L5N 1P9, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

The Manager drives sustainable growth for strategic Marketplace sellers through business planning, assortment expansion, and the adoption of Walmart solutions like WFS and Walmart Connect. They serve as the primary business partner for seller executives, managing performance KPIs and coordinating with cross-functional teams to resolve escalations.

Candidates should have at least 5 years of experience in Account Management, eCommerce, or related commercial roles. The role requires strong skills in relationship management, data-driven decision making, and strategic business planning.

• Data analysisPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Account Management
• eCommerce
• Marketplace Management
• Merchandising
• Business Development
• Strategic Partnerships
• Relationship Management
• Executive Stakeholder Engagement
• Business Planning
• Commercial Strategy
• Data Analysis
• Negotiation
• Cross-functional Leadership
• Project Management
• Commercial Acumen
• Decision Making

• Sales
• Retail
• Management & Leadership
• Logistics

Minimum experience

5+ years

Apply by

Aug 21, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level