(CAN) Customer Service Desk Associate

Position Summary... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you! What you'll do... 1. Properly follows Refund Automation procedures according to Company guidelines. 2. Properly completes all defective slips. 3. Assists customers with information, refunds, exchanges and directions. 4. Maintains sales tax exempt records. 5. Ensuring all damaged merchandise is sent to Claims for processing. 6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor. 7. Ensures all items are scanned correctly before being returned to the sales floor. The minimum rate of pay for this position starts from $17.75. ‎ Le taux horaire minimum pour ce poste débute à 17.75. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… , CHATHAM, ON N7L 0E9, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.

The Customer Service Desk Associate provides friendly and professional service while managing refunds, exchanges, and defective merchandise. They are responsible for maintaining accurate records and ensuring all front-end operations adhere to company policies.

Candidates must be at least 16 years of age to apply for this position. No specific educational or prior experience requirements are listed.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail operations
• Cash handling
• Refund processing
• Inventory management
• Communication
• Problem solving
• Attention to detail
• Policy compliance

• Retail
• Customer Service & Support

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week