(CAN) Leader du secteur OMNI

Job summary

The OMNI Area Leader assists in managing daily operations, coordinating tasks, and ensuring high levels of customer service within the OMNI department. Responsibilities include delegating tasks, monitoring key performance metrics, and providing training and feedback to associates.

Job details

Position Summary... To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion. What you'll do... Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate. Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team. Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action. Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities. Job Responsibility #5 Support with scheduling as needed. Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc. Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed. Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris. The minimum rate of pay for this position starts from $21.85. ‎ Le taux horaire minimum pour ce poste débute à 21.85. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 1200 BOUL ALPHONSE-DESJARDINS, LEVIS, QC G6V 6Y8, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What you’ll do

The OMNI Area Leader assists in managing daily operations, coordinating tasks, and ensuring high levels of customer service within the OMNI department. Responsibilities include delegating tasks, monitoring key performance metrics, and providing training and feedback to associates.

Requirements

The candidate must be at least 16 years of age. No specific educational or professional experience requirements are listed beyond the ability to perform the described leadership and operational tasks.

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Performance Monitoring · Preferred
• Conflict Resolution · Preferred
• Inventory management · Preferred
• Safety Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Leadership
• Team Coordination
• Task Delegation
• Performance Monitoring
• Staff Training
• Conflict Resolution
• Inventory Management
• Store Operations
• Safety Compliance
• Management
• Training And Development
• Scheduling
• Merchandising
• Resume Screening
• Computer Security Awareness Training
• Product Promotion
• Decision Making Software

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Logistics
• Section Leader
• Retail Operations Supervisor
• Shop Supervisors
• General and Operations Managers

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