Senior Director, Associate Experience & Talent

Job summary

The Senior Director will lead the integrated Associate Experience and Talent portfolio, overseeing talent acquisition, management, and belonging initiatives. They will serve as a strategic advisor to executive leadership to drive business performance and build organizational capability.

Job details

Position Summary... As the Senior Director, Associate Experience & Talent, you will lead the strategy and execution of programs and initiatives that strengthen organizational capability, enhance the associate experience, and support Walmart Canada's growth agenda. You will serve as a strategic advisor to executive leaders, leveraging workforce insights, talent strategies, and people programs to drive business performance and build a culture where associates can thrive. This leader will oversee enterprise Talent Acquisition, the in-market delivery of global Talent Management and Walmart Academy programs, Belonging initiatives, and Employment Practices, ensuring a consistent and impactful associate experience across the associate lifecycle. What you'll do... Lead Walmart Canada's integrated Associate Experience & Talent portfolio, bringing together Talent Acquisition, Talent Management, Walmart Academy, Belonging, and Employment Practices to deliver a seamless and engaging associate experience. Shape and execute talent and associate experience strategies that strengthen organizational capability, support business growth, and enable Walmart Canada's people priorities. Set the strategic direction for Employment Practices, ensuring policies, standards, and decision frameworks are fair, consistent, compliant, and aligned with Walmart Canada’s values. Advise senior leaders on complex employment matters and emerging workforce risks, using insights and trends to strengthen governance, leader capability, and associate experience. Champion a culture of belonging, trust, and inclusion by ensuring people practices enhance associate engagement, development, and retention. Partner with senior leaders to develop workforce strategies, identify future talent needs, and build the leadership and capability pipelines required for long-term success. Drive the localization, adoption, and business impact of global Talent Management and Walmart Academy programs, ensuring they effectively meet the needs of the Canadian market. Provide strategic leadership for Talent Acquisition, advancing innovative approaches to attraction, assessment, selection, employer branding, and workforce planning. Leverage workforce insights, talent analytics, and market trends to inform decision-making, measure impact, and continuously improve organizational effectiveness. Lead, develop, and inspire a high-performing team while serving as a trusted advisor to executive leadership on talent, workforce, and associate experience matters. What You'll Bring Progressive senior leadership experience across Human Resources, Talent Acquisition, Talent Management, Learning & Development, or Associate Experience functions. Demonstrated success leading enterprise-wide talent and workforce strategies. Strong executive presence with the ability to influence senior leaders and drive organizational change. Experience leading complex, cross-functional teams and delivering business outcomes through people strategies. Strong analytical and strategic thinking capabilities with a data-driven approach to decision-making. Proven ability to translate business priorities into scalable talent solutions. Exceptional stakeholder management, communication, and partnership skills. Leadership Expectations: Respect the Individual: Builds high-performing teams; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all. Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments; supports strategies and drives initiatives that attract and retain the best talent. Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action. Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by taking action to advance opportunity, sustainability, community, and integrity (e.g., creating fair opportunities for associates and suppliers, driving local giving efforts). Ensures that teams follow the law, our code of conduct and company policies; promotes an environment where associates feel comfortable sharing concerns, and models our culture of non-retaliation; listens to concerns raised by associates and takes action, and enables others to do the same; holds self and teams accountable for achieving results in a way that is consistent with our values. Acts as an altruistic servant leader and is consistently humble, self-aware. Serve our Customers: Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acting with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers. Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies. Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, and fosters an environment that supports learning, innovation, learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model. ‎ ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What you’ll do

The Senior Director will lead the integrated Associate Experience and Talent portfolio, overseeing talent acquisition, management, and belonging initiatives. They will serve as a strategic advisor to executive leadership to drive business performance and build organizational capability.

Requirements

Candidates must possess progressive senior leadership experience in Human Resources or related functions with a proven track record of enterprise-wide strategy execution. Strong analytical skills, executive presence, and the ability to influence senior stakeholders are essential for this role.

Listed skills

• Change Management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic Leadership
• Talent Acquisition
• Talent Management
• Associate Experience
• Workforce Planning
• Change Management
• Stakeholder Management
• Data-driven Decision Making
• Organizational Capability
• Leadership Development
• Employment Practices
• Inclusion And Belonging
• Executive Presence
• Strategic Advisory
• Performance Management
• Human Resources Strategy
• Talent Pipelining
• Influencing Skills
• Recognizing Others
• Organizational Change Management
• Workday (Software)
• Self-Awareness
• Growth Mindedness
• Curiosity
• Employer Branding
• Positivity
• Organizational Leadership
• People Analytics
• Resilience
• Business Results
• Ethical Standards And Conduct
• Talent Strategy
• Data Analysis
• Business Continuity Planning
• Decision Making
• Customer Service
• Communication
• Decision Making Software
• Governance
• Leadership
• Scalability
• Innovation
• Market Trend
• Mentorship
• Organizational Effectiveness
• Coaching
• Resume Screening
• Strategic Thinking
• Localization
• Business Priorities

Job areas

• Human Resources
• Management & Leadership
• Retail
• Director of Associate Experience
• Director of Talent Management
• Human Resource Managers
• Human Resources Managers

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