Technical Account Manager, Partner Growth

Job summary

Own the growth and performance of a portfolio of large, regulated partner accounts by driving revenue expansion and deepening relationships. Act as a hybrid leader who can both manage commercial strategy and technically build and ship growth interventions.

Job details

PARTNER GROWTH ENGINEER Full-Time | Remote | Canada Walnut is a leading embedded insurance platform, trusted by partners like BMO, TELUS, Wealthsimple, Viva Finance, and Securian among others. We're hiring a Partner Growth Engineer to own growth across Walnut's live Partner portfolio — diagnosing performance, building the fix, and shipping it. THE OPPORTUNITY You'll own a named book of the largest, most regulated Partner accounts in North America and carry an expansion number against them. Your primary accountability is growing these accounts: deepening relationships, expanding revenue, and driving performance. You will also bring the technical capability and capacity to build and deploy the tactics that unlock this growth, without waiting for a separate team to do this. It's a hybrid seat: account leader, growth operator, and technical builder — often in the same week. You must be comfortable and confident in delivering to both the business and engineering stakeholders of Partners. WHAT YOU'LL OWN STRATEGIC ACCOUNT LEADERSHIP * Primary point of contact for a portfolio of named Partner accounts — executive relationship, joint roadmap, QBR cadence, and overall account health * Accountability for revenue projections, retention, product and revenue expansion, and Partner and end-user satisfaction * Account plans for each Key Growth Account, leveraging Walnut's Product, Engineering, and Implementation teams as needed DRIVE REVENUE GROWTH & EXPANSION * Carry an expansion number — NRR, expansion ARR, attachment rate, and conversion lift * Own commercial conversations end-to-end: discovery through close, across distribution, carrier, legal, and product stakeholders LEAD EMBEDDED GROWTH ACROSS THE PORTFOLIO * Serve as Walnut's internal authority on embedded program growth — the person account leads call when conversion stalls * Advise Partners on positioning, channel mix, lifecycle messaging, and in-product placement * Jump in and out of accounts outside your direct book to unlock performance OPERATE AS A STRATEGIC PARTNER INTERNALLY * Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies * Bring structured Partner feedback to influence roadmap and product development * Build processes, templates, and standards as Walnut's account function scales DATA & DECISIONS * Write SQL against the warehouse; comfortable in DB and BI tools * Script reconciliations, reports, and Partner performance benchmarks in Python or Node BUILD, TEST, AND SHIP GROWTH INTERVENTIONS * When required, you will own the build end-to-end; you are comfortable writing the code, shipping the experiment, and reading the result without a handoff * Run A/B and multivariate tests across enrollment flows, Partner surfaces, and in-product placements * Move fast: diagnose → hypothesize → prototype → test → ship or kill * Codify what works into reusable patterns and playbooks across the portfolio TECHNICAL EXECUTION * Write production-quality JS/TS, build Vue/React components, instrument funnels. You can deliver when required without needing to escalate or be blocked by a technical issue * Design UX changes to enrollment flows and conversion paths — prototype before the meeting * Debug webhooks, trace requests through Partner stacks, rewire integrations OPERATE AS A STRATEGIC PARTNER INTERNALLY * Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies * Bring structured Partner feedback to influence roadmap and product development * Build processes, templates, and standards as Walnut's account function scales HOW YOU'LL WORK * Fully remote, Canada-based, with travel for Partner meetings and industry events * AI-native: use AI tools for your own productivity and build AI solutions to scale impact across the org WHAT WE'RE LOOKING FOR CORE EXPERIENCE * 5+ years carrying a number in a quota-bearing AE, strategic account, or partner-led role at a SaaS, platform, or distribution business * Track record growing active enterprise accounts — you can name the partner, the outcome, and what you did * Experience selling into lenders, financial institutions, fintechs, telecoms, or platform retailers * Partner management experience with enterprise-scale, regulated organizations — navigating procurement, compliance, and security review * A secondary Engineering background with fluency with the modern web stack. You can self-diagnose and solve an issue, and you can build the solution if needed * * KEY STRENGTHS * Commercial and ownership-driven — thinks like a GM of their account portfolio * Executive presence — comfortable with a CRO or CMO one moment, a VP Engineering the next * Strong design taste — can design or direct better enrollment flows and landing pages, and ideally build them * Data-driven and disciplined across forecasting, pipeline, and growth measurement * AI-native operator across sales, growth, and engineering workflows - you can demonstrate how you have used AI to improve throughput and delivery, connected to the core responsibilities of the role * Diagnostic mindset — walks into any live Partner program, quickly defines the ceiling and fastest path to it * Bias to ship — builds the test, not the spec; measures everything; ships multiple times per sprint NICE TO HAVE * Embedded insurance, embedded lending, or embedded financial products experience * Existing network in US or Canadian lending, fintech, telecom, or financial services * Marketing automation or CDP fluency (Customer.io [http://Customer.io], Iterable, Braze, HubSpot) * Familiarity with our stack: Node.js/TypeScript, Vue 3, AWS, Terraform, CircleCI * Startup, founder, zero-to-one, or solo-builder experience WHY JOIN WALNUT * Own the growth and performance of Walnut's most important Partner accounts * Operate as a hybrid sales, growth, and technical leader with real autonomy * Competitive compensation with meaningful upside tied to performance and equity Note: Candidates must be based in Canada for this role.

What you’ll do

Own the growth and performance of a portfolio of large, regulated partner accounts by driving revenue expansion and deepening relationships. Act as a hybrid leader who can both manage commercial strategy and technically build and ship growth interventions.

Requirements

Requires 5+ years of experience in quota-bearing account or partner roles within SaaS or fintech, combined with a secondary engineering background. Must be based in Canada and proficient in the modern web stack and data tools.

Benefits

• Equity

Listed skills

• TypeScript · Preferred
• React · Preferred
• Data analysis · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Revenue Growth
• SQL
• Python
• Node.js
• TypeScript
• Vue.js
• React
• A/B Testing
• UX Design
• Enterprise Sales
• Strategic Planning
• Data Analysis
• API Integration
• Product Management
• Financial Services

Job areas

• Sales
• Engineering
• Software
• Finance & Accounting
• Management & Leadership

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